Call back activated!!

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owlbox

Thread Starter
SatelliteGuys Pro
Mar 18, 2004
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This morning I got up and found I had no satellite reception. I went into the menus and found it had recently attempted a call back and failed. I manually started a call back which completed then rebooted my box. All the satellite channels are now back. Anyway it looks like the call back is turned on. :eek:
 
GeneWildershair

GeneWildershair

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Feb 28, 2004
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Bay Area
andrzej said:
What is this call back function for?

Well it sounds as if it's their way of keeping everyone "plugged in" via phone line.
 
O

owlbox

Thread Starter
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Mar 18, 2004
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MA
I'm sure they'll need it for PPV, but for now? When I was first installed it was on. When the s/w was updated it went away. Now the 800# is back and it definitely tried calling out a few days ago. I have one of those phone line auto switchers for fax etc. and Voom seems to have trouble dialing out with it. When I manually started it (the second time) it succeeded. It has a retry scheme built in so not sure why it didn't succeed on its own.
 
B

barth2k

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May 14, 2004
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Wait a sec, so if there's some trouble with the phone line, no TV for you? This is not good!
 
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babyj

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Mar 22, 2004
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Houston, TX
i just looked and there is a number in there now. but it does say "unsucessful" when it tried to call back on 5-16 at 7am.
 
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occammd

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Apr 19, 2004
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Can we just drop our land-line and only connect to a phone when the unit dies every month when they try to confirm? I am just wondering if I can get the STB to dial out w/my cell phone and force a call when I see no TV.

Still lets me get rid of the land line.
 
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owlbox

Thread Starter
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Mar 18, 2004
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I'm not convinced that my not having sat this morning had anything to do with the call back. My box, like babyj's said the call back on 5-16 was unsucessful. But everything was working last night. More likely the wife was turbo surfing and locked something up.
 
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andrzej

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Feb 18, 2004
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vurbano said:
My box had a successful call back around 5am

I am optimistically assuming that they are testing it for PPV - coming soon to your Voom box. :)
 
Ilya

Ilya

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Feb 16, 2004
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owlbox said:
I'm not convinced that my not having sat this morning had anything to do with the call back.
I am not convinced either! I think it was a lockup or something. I would expect to see a special message if this was a deactivation due to a failed call-back...
 
DarrellP

DarrellP

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Nov 6, 2003
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Neither of my boxes are hooked to a phone line and they both have an unsuccessful callback. I'll see if I still have programming when I get home.
 
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astrossuperfan

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Supporting Founder
Mar 30, 2004
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occammd said:
Can we just drop our land-line and only connect to a phone when the unit dies every month when they try to confirm? I am just wondering if I can get the STB to dial out w/my cell phone and force a call when I see no TV.

Still lets me get rid of the land line.

How do you hook up your box to your cell phone? It'd be nice to drop the landline.
 
K

Ken F

SatelliteGuys Pro
Mar 8, 2004
717
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How do you hook up your box to your cell phone? It'd be nice to drop the landline.
Only some phones currently support this, and you typically have to define a certain string in call setup. These cell->landline adapters should be available for a lot more phones next year, once they ship in Bluetooth versions.

Scroll down to the bottom of this page to see one cell->landline adapter. CellSocket is another cell->landline adapter available for select phones. These allow you to answer all your cell calls using standard landline phones throughout your house, but you must typically press a button on the landline phone to make an outgoing call using your cell line.
 
n0qcu

n0qcu

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Sep 7, 2003
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The other problem with that is most modems will not work over a digital cell so unless you can force you phone to analog it won't work.
 
M

madpoet

Too Much Hi Def!
Supporting Founder
Mar 3, 2004
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Vernon, CT
Cellsocket does not work. It requires special characters to be passed to dial, and Voom will not allow you to modify the dialout number.

That aside, I don't have mine hooked to a phone line either and they work just fine still.
 

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