OK, I have a 921 and the caller id function has not worked for the last 6 months. This is after it worked flawlessly for the first 6 months I had the unit. I called Dish tech support and the rep basically told me that the caller id function is "solid" and that he knew of no bugs related to the caller id. I know that is BS since I can find numerous references to caller id issues with the 921...
One thing he did tell me is that the grounding is critical to the caller ID functioning properly and for me to check my grounding. So, I went up in the attic to check the grounding block from the satellite and couldn't find one. Thought it must be outside on the roof; got my ladder out and climbed up on the roof to the dish, and lo and behold there is NO grounding block attached at all! I have a Dish pro with two lines going in through the roof to a DPP44 switch, then straight to my receivers...
Shouldn't there be a grounding block in all dish setups or am I missing something? And, if there should be a grounding block - would it really make a difference in whether or not the caller ID function was working? Doesn't the caller ID information come in from the phone line and therefore would not be impacted by the presence or absence of a grounding block?
Comments, and thanks!
One thing he did tell me is that the grounding is critical to the caller ID functioning properly and for me to check my grounding. So, I went up in the attic to check the grounding block from the satellite and couldn't find one. Thought it must be outside on the roof; got my ladder out and climbed up on the roof to the dish, and lo and behold there is NO grounding block attached at all! I have a Dish pro with two lines going in through the roof to a DPP44 switch, then straight to my receivers...
Shouldn't there be a grounding block in all dish setups or am I missing something? And, if there should be a grounding block - would it really make a difference in whether or not the caller ID function was working? Doesn't the caller ID information come in from the phone line and therefore would not be impacted by the presence or absence of a grounding block?
Comments, and thanks!