Can't PM DIRT Team

[jeffersonh]

Hi All,

I've been reading the forum for a while and I now have a problem that needs DIRT attention. I registered, tried to PM Matt G, and got an error that I needed to have one post first. Fine. I posted a "Glad to be here post" then tried to PM again. No error, but no indication that the PM went through. I looked at the "Sent Messages" area and it was zero. I waited a few hours then sent another PM to Matt. Again no indication that it went through, and my "Sent Messages" counter is still zero. What am I doing wrong?

Many thanks!

 

[raoul5788]

I have no idea, but you might try posting this in the operations center forum.

 

[dfergie]

Welcome to SatelliteGuys! It may take 5 posts, but be aware Matt is on days off, RayC is on right now.

 

[cosmo_kramer]

Hi All,

I've been reading the forum for a while and I now have a problem that needs DIRT attention. I registered, tried to PM Matt G, and got an error that I needed to have one post first. Fine. I posted a "Glad to be here post" then tried to PM again. No error, but no indication that the PM went through. I looked at the "Sent Messages" area and it was zero. I waited a few hours then sent another PM to Matt. Again no indication that it went through, and my "Sent Messages" counter is still zero. What am I doing wrong?

Many thanks!

Check your account settings. There is an option under General Settings called "Sent Private Messages:". It may be sent to "Don't save a copy of sent messages"... If so, change it to "Save a copy..." instead...

 

[jeffersonh]

Check your account settings. There is an option under General Settings called "Sent Private Messages:". It may be sent to "Don't save a copy of sent messages"... If so, change it to "Save a copy..." instead...

I think that was it. It was set to "Don't Save." I switched it and will wait for a DIRT member to come on line and try again. Thanks.

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[dfergie]

I think that was it. It was set to "Don't Save." I switched it and will wait for a DIRT member to come on line and try again. Thanks.

I did flag a thread that only staff & DIRT sees so hopefully they will get with you soon.

 

[MaryB@SlingTV]

Thanks dfergie, I sent the OP a PM!