Cant reconnect to internet hopper3

[omeletpants]

Never had an issue with the internet. All of the sudden it's disconnected and I cant reconnect using the wizard. Went to wizard entered router password, then nothing

 

[omeletpants]

this condition is only on demand

 

[HipKat]

Try to reset the network

 

[omeletpants]

resetting networks didnt work rebooting system did

 

[Bobby]

I was going to suggest rebooting the receiver, router and modem. You beat me to it!

 

[DISH Support]

resetting networks didnt work rebooting system did

Hello, omeletpants. There could be a number of aspects that could be affecting this connection issue. The first we would want to check is your router's bridging support. This can be checked in two different sections on the Hopper.

The first: press the Home button three times or the Menu button two times, bringing up the Diagnostics screen. On this screen, select Network. Does any error message appear under "Network Connection"?

The second: on that Internet settings screen, select Advanced. Is the "Bridging" options grayed out or Off?

 

[HipKat]

Hello, omeletpants. There could be a number of aspects that could be affecting this connection issue. The first we would want to check is your router's bridging support. This can be checked in two different sections on the Hopper.

The first: press the Home button three times or the Menu button two times, bringing up the Diagnostics screen. On this screen, select Network. Does any error message appear under "Network Connection"?

The second: on that Internet settings screen, select Advanced. Is the "Bridging" options grayed out or Off?

 

[omeletpants]

Hello, omeletpants. There could be a number of aspects that could be affecting this connection issue. The first we would want to check is your router's bridging support. This can be checked in two different sections on the Hopper.

The first: press the Home button three times or the Menu button two times, bringing up the Diagnostics screen. On this screen, select Network. Does any error message appear under "Network Connection"?

The second: on that Internet settings screen, select Advanced. Is the "Bridging" options grayed out or Off?

QUESTION 1: No error message

QUESTION 2: Off

 

[HipKat]

QUESTION 1: No error message

QUESTION 2: Off

Bridging should be on. That's how the Hopper shares the internet connection with the Joeys