I've been trying to check availability on Verizon's website about FiOS and high speed internet, but every time I put in my address (I don't have a land line), it searches for availability then asks me to enter my address again. It's almost as if their availability system is stuck on a loop. Has anyone ever had issues? How did you find out about availability? Did you call?
Can't see if FiOS is available in my area
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MAke sure that when you put in the address you use the official street abbreviation, ie. DR for drive, ST for street, LN for lane, RD for road, etc. You can also call them and they should be able to look it up.
I just checked my address by typing in my full address including spelling Drive and it went to another page giving me choices for the exact match with Dr. instead of Drive and such. So in simple terms the online checker can and does for the most part auto correct into the format the system wants.
I've been getting the same treatment from the Verizon website for the last couple days.
For kicks, I put my address in there after I got FIOS installed. The system told me it wasn't available at my address.
You say that you are in SF/Tracy area. Isn't that area AT&T? If it is then you won't be able to get Fios. My experience is when people have problems with the database is because they do not live in a Verizon area and the database can't handle any addresses outside the Verizon area.
If you live in a Verizon area then......nevermind.
