Charged to account

R

rexoverbey

Thread Starter
SatelliteGuys Pro
Apr 8, 2004
246
0
When I called voom and gave my credit card # to the CSR. I was told I wouldn't be billed until 30 days after installation. I got my bill and was billed the day of the installation. How was everyone else billed?
 
R

rexoverbey

Thread Starter
SatelliteGuys Pro
Apr 8, 2004
246
0
When I gave Voom my credit card # I was told that I would not be billed till 30 days after installation. I said fine and gave my number to the CSR. I then got a bill today showing I was billed on the day of installation. How was everyone billed that was here.
 
R

rexoverbey

Thread Starter
SatelliteGuys Pro
Apr 8, 2004
246
0
Come to find out I was even double charged!
 
O

omard.

SatelliteGuys Pro
Supporting Founder
Dec 16, 2003
177
0
Berwyn, Illinois
I was installed on the 10th of March. Billed on the 5th of April. Then I was billed again on the 20th of April.
 
S

Sean Mota

SatelliteGuys Master
Supporting Founder
Sep 8, 2003
19,039
1,738
New York City
Same thing here double charged but it was credited back immediately.
 
R

rexoverbey

Thread Starter
SatelliteGuys Pro
Apr 8, 2004
246
0
They told me 7-10 days. And it made me bounce a check today! Thanks Voom!
 
R

rexoverbey

Thread Starter
SatelliteGuys Pro
Apr 8, 2004
246
0
installed on the 10th of March. Billed on the 5th of April [/qoute]

so you where billed close to a month after install. I got charged $52.01 TWICE!
 
R

rexoverbey

Thread Starter
SatelliteGuys Pro
Apr 8, 2004
246
0
Better call and listen to the message Ish1885. That's what I thought. I called today and listened and it said i was charged on the 7th of April. Then it said next bill date April 17th!? I called to see why I was being charged before the 30 days. NOW I have to deal with them charging twice. Unacceptable!!!!!! Especially since I've been putting up with inferior equipment and service!!!!!! I am quiting voom after I get my refund for the double charge!
 
L

lsh1885

SatelliteGuys Guru
Apr 6, 2004
133
0
Orlando, Florida
According to the voom web site, I was charged on April 18th and I have no outstanding balance. Next due date is May 8th.
 

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