Well I moved recently and was pretty much forced to get Comcast. I had planned on using them for cable internet but not for TV. But since I do not have a patio/balcony at my new apartment and the management does not allow dishes to be put on the roof or side of the building there isn't much I could do about it. All in all though it has worked out well.
Things I like so far:
1) The DVR box is a lot nicer than I expected. I had a primitive picture of Comcast DVRs but they are pretty darn good. Going to take some getting used to but given a little bit of time I can get used to any piece of tech. I have a Motorola 3412 for reference. The USB, firewire and ethernet ports on the back of the unit intrigued me but currently they don't seem to do anything I look forward to future plans for them.
2) The picture quality is very comparable to Dish and I really can't tell the difference in terms of picture quality. I was a bit afraid of this as my parents have some serious shadow issues on their television set at home. I think I may take a good look at their wiring and see if I can fix it next time I go by there.
3) Customer service so far has been pretty darn nice. I actually switched out to the DVR today (started with a standard digital box) and called to see which service centers close to me were still open. The operator told me the address of the closest one and hours of operation. What really impressed me was that when I came home I found a message from Comcast. The guy I had spoken to actually took the time to call me back when he found out the location that he had sent me to was out of DVRs. Guess the inventory system was a little bit messed up since I did get one without a hassle but still taking the time and effort to call me back to save me a wasted trip gets a big :up from me. Had to fix a tech issue as well (box only saw the digital stations and none of the analog) and tech support was great as well. Took a little bit of time to fix it but the whole experience was pretty pleasant.
4) On Demand is freaking AWESOME. There's a large variety of programs and movies you can watch and while they are not all free the free selection gets refreshed enough that they aren't dull. I can definitely see why Dish is working in this direction with Movies on Demand. But since that's really nothing more than a PPV service that loads them onto the DVR hard drive there really is no comparison between the two.
Overall I'm quite happy with the switch and I look forward to more stuff from Comcast.
Things I like so far:
1) The DVR box is a lot nicer than I expected. I had a primitive picture of Comcast DVRs but they are pretty darn good. Going to take some getting used to but given a little bit of time I can get used to any piece of tech. I have a Motorola 3412 for reference. The USB, firewire and ethernet ports on the back of the unit intrigued me but currently they don't seem to do anything I look forward to future plans for them.
2) The picture quality is very comparable to Dish and I really can't tell the difference in terms of picture quality. I was a bit afraid of this as my parents have some serious shadow issues on their television set at home. I think I may take a good look at their wiring and see if I can fix it next time I go by there.
3) Customer service so far has been pretty darn nice. I actually switched out to the DVR today (started with a standard digital box) and called to see which service centers close to me were still open. The operator told me the address of the closest one and hours of operation. What really impressed me was that when I came home I found a message from Comcast. The guy I had spoken to actually took the time to call me back when he found out the location that he had sent me to was out of DVRs. Guess the inventory system was a little bit messed up since I did get one without a hassle but still taking the time and effort to call me back to save me a wasted trip gets a big :up from me. Had to fix a tech issue as well (box only saw the digital stations and none of the analog) and tech support was great as well. Took a little bit of time to fix it but the whole experience was pretty pleasant.
4) On Demand is freaking AWESOME. There's a large variety of programs and movies you can watch and while they are not all free the free selection gets refreshed enough that they aren't dull. I can definitely see why Dish is working in this direction with Movies on Demand. But since that's really nothing more than a PPV service that loads them onto the DVR hard drive there really is no comparison between the two.
Overall I'm quite happy with the switch and I look forward to more stuff from Comcast.
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This makes it quite a bit more then the DVR's from E* and D* and almost as much as a standalone Tivo. Unlike the standalone Tivo's however it does have 2 tuners and I can record digital channels directly. I have a 30 second skip feature on my DVD burner which I liked and I have programed this into the DVR's remote, here is where to go on this forum for instructions on how to do this if your interested; HowTo - 30 second Skip trick for the Motorola 6412 DVR - SatelliteGuys_US.htm. I talked to a Comcast tech, and she indicated that the USB and Ethernet ports can allow a connection to your PC or an external hard drive for additional recording space.
