Comcast's Official Angry Customer Policy
Employee posted a leaked internal document "So you have an angry customer?"
It is supposed to be used by Customer Service and Technical Support Reps, to help deal with angry customers.
Click here for internal document

Employee posted a leaked internal document "So you have an angry customer?"
It is supposed to be used by Customer Service and Technical Support Reps, to help deal with angry customers.
Click here for internal document