So the guy came and installed the 811 box yesterday, i am in a townhouse complex so there is a central dish on top of the clubhouse.... Anyways, I ordered the HD package and i have HBO already so i should get HBO HD....the problem is the guide DOES NOT EVEN SHOW these 2 channels at all, they are supposed to be 9420 (TNTHD) and 9456 (HBOHD). They do not show up at all, the ones that do show up are 9421-9424. I tried to do several QAM scans and it didnt fix the problem, i also reset the box and got dish network to send a reauthorization and it didnt fix it. I have no idea why this isnt working, i even checked the frequency these 2 are on (which is 513 and is the same for both HBOHD and TNTHD) and it shows signal strength at 78%....anyone else had this problem??
crazy problem with my new 811 HD box....not getting TNTHD or HBOHD?!?!
- Thread starter sicilianoWU
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Make certain that you are not using a favorites list that doesn't include them. Go to the "All Channels" list before checking the channel.
Did you have a HD package active before Feb 1st with dish before you tried to add the 811?
If not Dish will not activate an mpeg 2 receiver as an HD receiver unless you have an mpeg 4 receiver & one of the metal HD packages after Feb 1st.
If not Dish will not activate an mpeg 2 receiver as an HD receiver unless you have an mpeg 4 receiver & one of the metal HD packages after Feb 1st.
He is getting all the channels in the HD pack, except TNTHD. So what you mentionedi s not the problem.Jordan420 said:
Robert you are correct, I missed that he was receiving some, but not all his HD channels
I do not understand what the OP means by "QAM scan" though, could mean channel scan, but that only applies to OTA channels
I do not understand what the OP means by "QAM scan" though, could mean channel scan, but that only applies to OTA channels
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The 811 receiver has a QAM mode available for the satellite tuner. It is used for multi-story or MDU using a single cable to the receiver. The OP mentioned he lived in a Townhouse with a centrally located dish that feeds the entire property.
TNT-HD and HBO-HD are on the same transponder (along with PPV-HD). You need to call whoever maintains the system at your MDU. There could be a problem with the unit that converts the satellite transponder to a QAM channel. You might also have an off the air channel broadcasting on or near the frequency of the QAM channel (shielding problem).
Dave
Dave
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