Is there a direct number to customer retention? I am tired of talking to people in other countries that know nothing but what is written in front of them. I was a previous customer about 6 months ago but had to cancel due to moving to a condo for a few months til I bought a house. When I cancelled the rep told me that there would be some charges that I would not have to pay when I resigned. (told me she put notes in the system) I had a 942, now I am looking for a 622. I am hoping that there is a way around the $200 at sign up. Any help would be great.
Thanks
Bill
Thanks
Bill