This week DIRECTV will be executing software downloads to a subset of Thomson D10-100 and Humax D11-500 IRDs. These downloads will be limited to SMATV and Commercial customers only.
Download Specifics
Below is a summary of the upcoming downloads:
Date Product Time Zones Quantity Tx
Wed 4/12 D11-500 (1007) All ~2K * 21
Thu 4/13 D10-100 (102A) All ~44K ** 30
* acct types: BMA, FAM, HTL, MDU, MTS,SMU, TCD, TLB, TMU, TON, TWN, TWO, X20 ONLY
** acct types: BMA, MTS, TON, TLB & HTL + TWO, TWN ONLY
The D11-500 announcements begin at 1:03 AM Pacific and the D10-100 announcements will begin at 1:02 AM Pacific; the announcements repeat every 20 minutes for both products.
Reason for Downloads
Below is a high-level summary of the resolved issues for each product:
D10-100 – Thomson
Intermittent black screen during loss of video
CAP deafness
D11-500 – Humax
Screen saver activates after extended idle time
Locked FLASH causes failure during software upgrade (i.e. "Good Box Gone Bad")