Echostar BUD, then with Dish since their first year. This has to be the 8th or 9th EHD of mine over the years that needed to be reformatted. I have a Wally for my RV (with the subject EHD which was working perfectly) which I deactivated in May. The EHD has been velcroed onto it for years. It was connected to a ViP211z which the Wally replaced (same/my account) and needed to be reformatted to work with the Wally. I purchased the Wally new so it should never have been on any account but mine. This morning during pre-departure check with my Playmaker I was getting the 103 channel and all my recordings were visible on the EHD. This evening I activated the Wally, resulting in the attached message. I was told by a very helpful and patient CSR NOT to reformat -her two supervisors were referring this to "engineering". So for now I can watch live Dish TV, but not record or play back my recordings. Let's hope my campsite will have LOS to 110/119/129. Any ideas anyone?