Some of you people are really amazing. Yes, I'm a lawyer, but no, I'm not making my living in the civil justice field. If the plaintiffs in this suit win and D* is hit with a money verdict, D* only has itself to blame. You shouldn't feel sorry for the megacorporation. They could give two [hoots] about you.
But to answer dishcomm's comments, no, noone "forced" anyone to upgrade to the HD service, but that's not the issue, and you know it. In fact, the plaintiffs have said repeatedly that they would gladly give back the HD equipment and go back to the status quo. The problem here is that D* won't let them get out of their contract extension without penalty. And that's one of the main reasons the suit was filed.
If a company holds out that it will provide a
specific, quantifiable level of HD service, induces people to sign up for that service, then unilaterally downgrades from that promised level, there's a legitimate legal claim there. The plaintiffs in this case are NOT claiming that they signed up for HD service and are subjectively unhappy with the picture they're receiving. They're saying that they're not getting a promised level of service. Somewhat subtle, but huge, difference.
As for the rest of your comments about civil justice in general (when you talk about money grabs, overloaded courts, abusive lawyering, etc., of course you're talking about "tort reform"; what else could you possibly be referring to?), I'll just let it lie that you're entitled to your uninformed opinion. I would suggest, however, that you actually do some research and go learn what percentage of the court systems' docket is made up of tort cases. I think you'll be very surprised to learn that the OVERWHELMING majority of cases filed are criminal, mainly drug prosecutions. THAT'S why our courts are clogged, not money-hungry plaintiff's lawyers.
I have no ties whatsoever to this firm (it was just my first hit on google), but they've posted an article that compiles a very interesting set of statistics of the current state of our legal system. You should check it out.
Tort Reform