DirecTV H22 IR repeater problems

[Clarityraz]

Greetings,

We just installed a DirecTV HD box (H22) in a Great Room cabinets at a house. The box and all other audio/video components are being controlled via a Xantech IR repeater system w/Harmony remote control (I know, I know. Sorry, my clients had a budget!)

For some reason, the boxes will only respond to IR commands from the Harmony and the DirecTV box for about 5 minutes. After that, the remotes work intermittantly at best. We have tried a different IR receiver (switched to Speakercraft) as we thought that maybe it was an IR interferance problem. Same results.

If we open the cabinets, the boxes respond perfectly to the Harmony and OEM DirecTV remote. It is important to note that originally, we had Mediacom HD boxes installed and the IR system/remotes worked flawlessly.

We have the same setup in the lower level and are having the same problems.

Any suggestions?

 

[jdspencer]

Maybe the IR emitter is too strong and overpowering the sensor in the units.

 

[boba]

Could it have anything to do with the fact there is no H22. H20/H21/H23 & HR20/Hr21/HR22 & HR23.

 

[Bob Nielsen]

You might try putting some black electrical tape with a small pinhole over the emitter or sensor.