I can't wait for you to get your new Hopper 3 / Joey system. You will love it once you get use to the red lite issue.
DIRT Support Update
- Thread starter Scott Greczkowski
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WELCOME TO THE NEW SERVER!
If you are seeing this you are on our new server WELCOME HOME!
While the new server is online Scott is still working on the backend including the cachine. But the site is usable while the work is being completes!
Thank you for your patience and again WELCOME HOME!
CLICK THE X IN THE TOP RIGHT CORNER OF THE BOX TO DISMISS THIS MESSAGE
You just had to bring that up, didn't you?I can't wait for you to get your new Hopper 3 / Joey system. You will love it once you get use to the red lite issue.
I thought I could get around that problem by scheduling the 1st call. Didn't help! They still kept bumping and bumping and bumping until the poor tech was probably about to croak!
Maybe that Snap will be good enough. Drop to just one HWS.
Sent from my iPhone using SatelliteGuys App. For now.
Sent from my iPhone using SatelliteGuys App. For now.
LOL, sorry. I have been on Hopper 3 system for over two years now and I still can't get use to not having the red recording lite.You just had to bring that up, didn't you?
I certainly appreciate the new presence of DISH on the forum. They've helped me several times in the past.
To me, the greatest value of DIRT was that they were more knowledgeable (at least in my experience) than the CSR's on the phone or in chat and didn't make up stuff just because that's what I wanted to hear. However, I notice that in most of their posts now that they are just referring us to Chat. That has little value to me.
Hopefully, they'll get it worked out so they can give us direct support again in the future.
Go DISH
To me, the greatest value of DIRT was that they were more knowledgeable (at least in my experience) than the CSR's on the phone or in chat and didn't make up stuff just because that's what I wanted to hear. However, I notice that in most of their posts now that they are just referring us to Chat. That has little value to me.
Hopefully, they'll get it worked out so they can give us direct support again in the future.
Go DISH
I certainly appreciate the new presence of DISH on the forum. They've helped me several times in the past.
To me, the greatest value of DIRT was that they were more knowledgeable (at least in my experience) than the CSR's on the phone or in chat and didn't make up stuff just because that's what I wanted to hear. However, I notice that in most of their posts now that they are just referring us to Chat. That has little value to me.
Hopefully, they'll get it worked out so they can give us direct support again in the future.
Go DISH
Under new consumer privacy laws, they can’t. Which is why they refer you to the chat which is an internal secure system that protects them (and you)
Sent from my iPhone using the SatelliteGuys app!
Under new consumer privacy laws, they can’t. Which is why they refer you to the chat which is an internal secure system that protects them (and you)
Yes Scott, I read the thread. I was referring to your comment above that led me to believe that it may hopefully happen in the future.
Dang it. If the chat to which they are referring us is better than the chat of old, then I'll be happy.
Speaking from experience, we now appear to have no real support. Speaking to Dish here, I was referred to chat at Dish online, which has already failed to be of assistance.
