Logged Into My Account On Voom Website.i Looked Up Top And The Staus Says Pnd Discon Which I Guess Means Pending Disconnect I Didn't Request To Be Cut Off.can Someone Else Check Their Account And What It Says This Can't Be Good. 
disconnect on voom website
- Thread starter trey0522
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WELCOME TO THE NEW SERVER!
If you are seeing this you are on our new server WELCOME HOME!
While the new server is online Scott is still working on the backend including the cachine. But the site is usable while the work is being completes!
Thank you for your patience and again WELCOME HOME!
CLICK THE X IN THE TOP RIGHT CORNER OF THE BOX TO DISMISS THIS MESSAGE
Mine still has a status of ACTIVE. From my bill on www.voom.com:
Account number: 001307xxx
Account Status: ACTIVE
I put the xxx at the end of the account number, but the status text is the way it appears in the 'My Account' section.
Unsure why they would have a pending disconnect for someone who did not request it. I wonder what kind of response you will get from customer service on that one.
Account number: 001307xxx
Account Status: ACTIVE
I put the xxx at the end of the account number, but the status text is the way it appears in the 'My Account' section.
Unsure why they would have a pending disconnect for someone who did not request it. I wonder what kind of response you will get from customer service on that one.
I showed a pending disconnect in their system and was billed for early termination on my first bill. It turned out to be the result of ordering Voom for a 3 room install but changing it to 2 rooms when the installer arrived. (decided to only installed it in HD rooms)
A call to CS fixed everything quickly. Very friendly rep too.
A call to CS fixed everything quickly. Very friendly rep too.
