Discounts for channels lost

[man00]

I tried to call but waiting time was 55 minutes, tried chat but 118 ahead of me. So I'll
ask here does Dish offer any kind of discount or refund for the loss of these channels?
Thanks

 

[rvvaquero]

I tried to call but waiting time was 55 minutes, tried chat but 118 ahead of me. So I'll
ask here does Dish offer any kind of discount or refund for the loss of these channels?
Thanks

Absolutely, you can get six months free HBO. Oh, wait a minute. Never mind.

 

[Howard Simmons]

I tried to call but waiting time was 55 minutes, tried chat but 118 ahead of me. So I'll
ask here does Dish offer any kind of discount or refund for the loss of these channels?
Thanks

Some have gotten $5.00 and some have gotten a free OTA antenna if you can pick up the locals.

 

[fmj77]

When I complained about losing 4 of my locals since July, all they gave me was $5 off my next bill. I'll keep calling every month and requesting a discount until those channels come back.

 

[man00]

I got the $5.00 off this month, yeah I will call back again next month.
I have old DB8 antenna but really hate put it up..I may have to soon

 

[navychop]

Just as soon as you volunteer to pay more when they add a channel. They used to.

 

[man00]

Just as soon as you volunteer to pay more when they add a channel. They used to.

I look at it this way, I should only pay for what I signed up for..They can always ask me if I want that channel added

 

[chuckster_dude]

I did a chat during the week and got $5 off for 1 month. Will try again next month if the dispute is not resolved. They also offered me 1 month free of the Kids Pack because I have Flex Pack but I declined it.

Sent from my SM-T290 using the SatelliteGuys app!

 

[ChadT41]

Per your agreement, and strictly technically speaking no. You agreed you expect no compensation or substitution. You also agreed that you do not pay per channel and that any channel may be added or removed at anytime. So they did already ask you about the addition of channels.

 

[man00]

Per your agreement, and strictly technically speaking no. You agreed you expect no compensation or substitution. You also agreed that you do not pay per channel and that any channel may be added or removed at anytime. So they did already ask you about the addition of channels.

Yikes, so if you bought Showtime and for some reason it was pulled, Dish could keep on charging you a monthly fee?

 

[pattykay]

Yikes, so if you bought Showtime and for some reason it was pulled, Dish could keep on charging you a monthly fee?

Yes. That actually happened when HBO and Cinemax were pulled. America's Everything Pack subscribers were still charged the full monthly fee, although Dish did automatically put a courtesy credit on those accounts, to offset the cost of the lost channels. I am not sure, but I think Dish did the same thing for those who had HBO and/or Cinemax a-la-carte, continuing to put the charge on the bill, while offsetting it with a credit.

 

[DJ Lon]

...continuing to put the charge on the bill, while offsetting it with a credit.

Optimism