Getting calls from customers whose H3s lost connection with their wifi

[dishstaller]

At first I thought it was just a one off customer but I have gotten several calls from customers, all with the same problem. Their H3 has lost connection with their wifi router....all other devices and TVs are working fine so it's not the router. I walked one through resetting the network which usually fixes this type of issue. Didn't work. Power cycling did nothing either.
Anyone else seeing this? I'm suspecting that software that killed the OTA tuners

 

[navychop]

Mine was connected via Ethernet cable but worked fine for streamed stuff. 198? 199?

Do I wear the armband for a full 30 days?

 

[Almighty1]

My Hopper H3 with H711 and Hopper Plus with P15315 had always been connected by WiFi since the Hopper H3 was installed in February 2016 and is working fine. My issue that started is H708 and probably earlier is during the nightly reboots, it will fail connecting to the Hopper H3, can't remember the exact message or connection lost connecting to Hopper saying to unplug and replug the Hopper H3 to fix the issue which I had done once a few months ago but now, I just let it time out on it's own where it will reboot and fail with the same issue. Eventually after a few of those failures and timing out and rebooting, it will be successful probably 45 minutes from the time it first rebooted.