Hi,
New to the forum with an on-going problem that has yet to be resolved. I have recently (last 3 months) moved from my old 110/119 dish to a new 1000.4 EA diskh. The old dish was slowly denagrating due to foliage with my view to the southwest. The new dish has a clear view to the South over a lake, unobstructed. I have had a local satellite tech in to install the new dish . He placed it on a pole on the edge of my lot where it has a clear unobstrcted view of the south.
The problem is, and has been since day one on the 1000.4, that the reciever only sees 61.5. Check Switch states that satellite input port 1 is 61.5, Trans is green and OK. Satelilite input ports 2 and 3 are showing Conn for satellit and X for Trans. All ports show device 1K.4. Status: Reception verified. Switch: DPP 1K.4
My satellite guy is puzzeled. There is no instance of the 72 or 77 when panning the horizon, slowly and methodically. He stated that 90% of the time if you get 61.5 in, the other two come in as well at some signal level, however he searched for quite a long time for 72 with no luck. I have replaced the LNB as a troubleshooting step and it demonstrates the same behavior. The dish array itself is the black model. It appears straight and true. There is a small ding at the bottom on the exterior lip, but the satellite tech said it looked fine. I have also relocated the reciever to another property that I have getting the three signals with a 1000.4 EA and it immeadiately recognized all three, so not a reciver issue.
The next troubleshooting task will be to change out the dish array when I can locate one. Is there something else to check here?
I would appreciate a concise option to try out. i have read many many forum entries and tried all the different suggestions such as cable to different ports, foil etc.
Thanks
Palma3
New to the forum with an on-going problem that has yet to be resolved. I have recently (last 3 months) moved from my old 110/119 dish to a new 1000.4 EA diskh. The old dish was slowly denagrating due to foliage with my view to the southwest. The new dish has a clear view to the South over a lake, unobstructed. I have had a local satellite tech in to install the new dish . He placed it on a pole on the edge of my lot where it has a clear unobstrcted view of the south.
The problem is, and has been since day one on the 1000.4, that the reciever only sees 61.5. Check Switch states that satellite input port 1 is 61.5, Trans is green and OK. Satelilite input ports 2 and 3 are showing Conn for satellit and X for Trans. All ports show device 1K.4. Status: Reception verified. Switch: DPP 1K.4
My satellite guy is puzzeled. There is no instance of the 72 or 77 when panning the horizon, slowly and methodically. He stated that 90% of the time if you get 61.5 in, the other two come in as well at some signal level, however he searched for quite a long time for 72 with no luck. I have replaced the LNB as a troubleshooting step and it demonstrates the same behavior. The dish array itself is the black model. It appears straight and true. There is a small ding at the bottom on the exterior lip, but the satellite tech said it looked fine. I have also relocated the reciever to another property that I have getting the three signals with a 1000.4 EA and it immeadiately recognized all three, so not a reciver issue.
The next troubleshooting task will be to change out the dish array when I can locate one. Is there something else to check here?
I would appreciate a concise option to try out. i have read many many forum entries and tried all the different suggestions such as cable to different ports, foil etc.
Thanks
Palma3