Dish anywhere guide not show

[Red_dog]

I have hopper with the sling adapter.
Now I can not see the guide, all other item ( spots, dvr, showcase) is working.

Is this a problem with dish, or I'm I doing something wrong?

Thanks

 

[thomasjk]

Is this on a PC or phone or tablet? My android phone works properly.

 

[MattG@DISH]

Logging out and back in should fix this issue. This is a known issue

 

[KAB]

You had already started a thread in the main Dish forum...same answers.

 

[thomasjk]

Its here http://www.satelliteguys.us/xen/index.php?threads/349011/

 

[Red_dog]

II have try on both my iPad and iPhone 5. Still no guide. If I pick future date, the wheel just keep spinning.

 

[GOMD]

II have try on both my iPad and iPhone 5. Still no guide. If I pick future date, the wheel just keep spinning.

Did you change your dish password recently?

I changed my password online and never logged out of the dish anywhere app, I lost the guide but was still able to access my dvrs.

Logging out and back in fixed it for me.

 

[KAB]

My iPad is fine, BUT, I did log out and back on to be safe.

 

[Red_dog]

I haven't changed my password, I also log out and rebooted the iPhone, and ipad. I then try using dish anywhere on the computer, window 7 pro. Same problem, not guide

As I stated before I have the old hopper, and sling adapter.

I hope this is fix soon..

 

[ChadT41]

Do you have the option to select the guide? If you do, does it just keep spinning, like it is loading?

 

[KAB]

Sounds like a problem with the sling adapter.

 

[Red_dog]

Okay, the guide is working.
To fix it, I had to be on my home network, logout then login in.