Dish Audit

prt328

SatelliteGuys Family
Feb 4, 2009
43
4
Nomad
A buddy of mine has a home in Mexico with DN installed. He has 4 receivers connected to a DP34 switch and has sats 119 and 129 only. The audit team called and wants to verify his installation. Since he has all 4 boxes installed in his own home he should not have a problem right? I know they are after stackers, etc. but this one is legit...just happens to be in Mexico.
 

harshness

SatelliteGuys Master
May 5, 2007
20,213
5,237
Salem, OR
I know they are after stackers, etc. but this one is legit...just happens to be in Mexico.
There is no such thing as a legitimate DISH Network customer living in Mexico.

That aside, if he can give them their numbers, they shouldn't mess with him.
 

Mr Tony

SatelliteGuys Pro
Supporting Founder
Nov 17, 2003
3,665
16,024
Mankato, MN
Why do I have a feeling the "buddy" is you ;)

but yeah as long as you err your buddy can give them the numbers off the receivers they need that person should be ok
 

navychop

Reunite Pangea! Stop overfishing Panthalassa!
Pub Member / Supporter
Lifetime Supporter
Jul 20, 2005
62,658
31,096
Northern VA
Don't volunteer any location information, or at least, be prepared to give "correct" answers.

Interesting. Audit complaints seem to have dropped off lately.
 

prt328

SatelliteGuys Family
Feb 4, 2009
43
4
Nomad
Iceberg, not that it matters but it really is for a buddy! He is in the States now and told me Dish called. He called them back and explained that he was home (with his Comcast) and would not be at his vacation home for a few more weeks. They said okay. Then someone else called and he told them the same thing. He asked me to check on his home and when I did only the family room receiver worked! I guess he should have sent me over there earlier to call them?? Since they are all down, and he's not here, I guess he can deal with it when he gets here. I read somewhere else that if the shut off the receiver it can NEVER be re-activated so he will have to start all over??
 

peano

SatelliteGuys Pro
Aug 6, 2004
849
0
Recently Dish has been asking for a utility bill with the subscribers name showing the service address even if you pass the audit.
 

Jimmerinwi

SatelliteGuys Pro
Nov 29, 2008
795
1
Midwest
prt328 said:
Iceberg, not that it matters but it really is for a buddy! He is in the States now and told me Dish called. He called them back and explained that he was home (with his Comcast) and would not be at his vacation home for a few more weeks. They said okay. Then someone else called and he told them the same thing. He asked me to check on his home and when I did only the family room receiver worked! I guess he should have sent me over there earlier to call them?? Since they are all down, and he's not here, I guess he can deal with it when he gets here. I read somewhere else that if the shut off the receiver it can NEVER be re-activated so he will have to start all over??

If there is only one receiver working at his house now, chances are they disabled the rest of them. He will never be able to use them again. He's been hit by the audit team!
 

Teehar

SatelliteGuys Master
Pub Member / Supporter
Sep 29, 2010
8,496
393
WNC
If there is only one receiver working at his house now, chances are they disabled the rest of them. He will never be able to use them again. He's been hit by the audit team!

Thats not true.If he calls them and proves everything is on the up and up then they will re-activate the receivers.
 

boba

SatelliteGuys Master
Dec 12, 2003
11,350
1,036
Dorchester, TX.
Thats not true.If he calls them and proves everything is on the up and up then they will re-activate the receivers.
Agree I have been audited and they can turn units back on or permanently kill them. Remember wheb calling back DISH uses ANI (automatic number identification) you can't block your phone number so a non US area code will cost you your receivers.
 

copyright1997

Member
Oct 24, 2010
10
0
NY
Interesting Thread

Interesting thread. To avoid an audit, should one
1) Have only 1 receiver?
2) Not have internet or phone connectivity to it - does this matter?

And when phoning in to re-establish service:
1) Use a cell phone with a US area code?
2) Use skype (and invest in a skype out # that would have a area code in the same area you are supposedly getting service at?

Anything else?
 

peano

SatelliteGuys Pro
Aug 6, 2004
849
0
If you have one receiver they won't call. No phoneline required. If you have multiple receivers all on the same phoneline/ethernet they won't call.....unless your IP/phoneline is not in the US.
 

Stargazer

Supporting Founder
Supporting Founder
Sep 7, 2003
16,568
340
Western WV
Even if you pass an audit they will shut receivers off afterwards. Activate an additional receiver after you had an audit and watch what they will do. They will shut it off PERMANENTLY!!! Even if you pass the audit and then lock your account down hard. They are pricks even if you do nothing wrong!
 

SaltiDawg

SatelliteGuys Pro
Sep 1, 2004
1,032
44
Even if you pass an audit they will shut receivers off afterwards. Activate an additional receiver after you had an audit and watch what they will do. They will shut it off PERMANENTLY!!! Even if you pass the audit and then lock your account down hard. They are pricks even if you do nothing wrong!

This is utter nonsense - and not substantiated by anything posted here or elsewhere.
 
Last edited:

andreny

Active SatelliteGuys Member
Nov 23, 2010
17
17
New York
If you have one receiver they won't call. No phoneline required. If you have multiple receivers all on the same phoneline/ethernet they won't call.....unless your IP/phoneline is not in the US.
No phone line required !!!!! How can DN keep track of your PPV purchase if you don't have a phone line to your receiver ???
 

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