Dish Bankruptcy - Business as Usual

[slow_poke_pete]

ATT has the best service by far in my area, with Verizon being a distant second. T Mobile service is non-existent in these parts.

even since they got the first responders contract they upgraded there network!!! i remember when it was cingular i used to call it single bar and that was before it became cingular to

 

[comfortably_numb]

Verizons a 1 bar service in my area along with t-mobile

Where?

Verizon's speed issues are well documented- I believe the consensus is they screwed up their home internet build-out and their towers are too congested.

 

[slow_poke_pete]

Where?

Verizon's speed issues are well documented- I believe the consensus is they screwed up their home internet build-out and their towers are too congested.

LA!!!

 

[slow_poke_pete]

Too little too late.

I can actually shed some light on the corp attitude towards call centers.

2015-2017 I was on the Viasat Dealer Council. They would fly us out to CO or CA and wine and dine us. Pretty cool but I was there to give my input because I was a top retailer and I wanted things to improve.
Anyway, at one of the meetings I brought up the fact that customers constantly complained about the overseas call centers. The VP of the company told me that I just didn't understand....those people cost something like 25% of what US employees would cost. Well, as usual when I went out to these meetings, I was loaded for bear....ie facts. I gave them an example of a customer who spent over an hour with one of these call centers and still never got her issue resolved. She called me the next morning after we opened and I had her situation fixed in 2 minutes. I told him "So you guys paid this overseas call center X amount but the customer still wasn't taken care of. I on the other hand, and a US call center probably would have as well because there wouldn't have been the language barrier, had her taken care of in 2 min. so your savings just went right out the door because a US call center would have taken care of her and MANY other customers while your overseas call center did nothing more than PISS off a customer.
Blank stares was all I got.

And THAT was when I realized just how incompetent most of the people are who run these companies. It WAS an enlightening experience.

AGREE!! DTV was the perfect example of what you said!!!

 

[comfortably_numb]

LA!!!

Los Angeles? Louisiana?

 

[slow_poke_pete]

Los Angeles? Louisiana?

Los Angeles!!!

 

[Strega]

Mobile distinctions are often quite local. In my home: Verizon wins. In a field 3 miles from home, where I actually need the mobile data to work, AT&T is much better. At the old folks home where my parents used to live - 2 miles in the other direction, EVERYONE complains about mobile service.

 

[navychop]

Los Angeles!!!

Monotone food.

 

[JSheridan]

AT&T runs First Net which was set up so first responders have a signal almost everywhere, which is the case around here and up and down the east coast when I've been traveling. In my experience T-Mobile has the fastest network but patchy coverage while Verizon has a slow network and also patchy coverage as well. We also have a iPhone on T-Mobile and one on Mobile-X which uses the Verizon network, so comparison is easy.

 

[EarDemon]

AT&T runs First Net which was set up so first responders have a signal almost everywhere, which is the case around here and up and down the east coast when I've been traveling. In my experience T-Mobile has the fastest network but patchy coverage while Verizon has a slow network and also patchy coverage as well. We also have a iPhone on T-Mobile and one on Mobile-X which uses the Verizon network, so comparison is easy.

I did a 2500 mile round trip road trip a few weeks ago, there were a handful of places where Verizon had service and I had nothing on FirstNet. Most notably in the backwoods of Kentucky and Tennessee. Those same places I had no service on T-Mobile either. In populated areas, like the Lexington metro and Knoxville metro AT&T not only had great coverage, better than Verizon and T-Mobile generally, they have n77 everywhere. I hit 1.2 Gbps or higher pretty much everywhere, beating out the other two. That is the exact opposite here back in Western NY. Very little n77 on AT&T here and T-Mobile always rockets to 1.5 Gbps or higher.

As far as I know, there is no AT&T tower in my town. The tower I connect to when I'm outside, no service indoors, is one about 4.5 miles north of me in a different town, I can barley latch on to band 12, not 14. It's LTE only but when near that tower I exceed 200 Mbps which is phenomenal for low band LTE, but T-Mobile and Verizon have mid band on the same tower, and i'm well over a gig.

I'm looking forward to the n14 conversion and deployment of n79/4.9 GHz. Since AT&T can't sell their home internet service in NY State, I don't expect big things from them besides the enhancements to FirstNet.

 

[fmj77]

I've never been to NC, but I can't think of anyplace in the Midwest or West where AT&T outperforms Verizon or T-Mobile, it seems to me they just don't have as many towers here

ATT used to be non-existent as well in my area except in cities and towns. Verizon was king and also Carolina West Wireless, a small regional provider. A few years ago I started noticing that ATT's coverage had improved dramatically and since then has overtaken all the others as far as coverage is concerned.

 

[EarDemon]

Actually I survived despite them for 31 years and two expait assignments. But the quest for the current quarter's profits doomed long term vision, planning and actions.

Is that campus in Webster still around? I used to see the big signs for it off 104.

I really had no idea Xerox was even still around in any meaningful capacity, until I started working for the gov't. We have hundreds of B400s, C400s, and B600s in my facility and they SUCK! I assumed Xerox was like the other former pride of Rochester, Kodak, and just limped along on life support thanks to patents and name licesnsing.