I bought a 942 and subscribed to Dish for one reason only....the VOOM channels. When I called to subscribe, I was told by the CSR that I would have to have the HD package ($9.95) in order to get the VOOM channels ($5.00), even though I already get all of their HD offerings (plus more) on TWC and am very happy with the PQ plus do not want a second dish on my house.
I asked the CSR, "So my total cost for VOOM will be $14.95 per month, that is it, right?" I was told, "Yes, that is correct." So the VOOM channels are worth $15 a month to me and I went for it.
Now, 4 days later, I go online to check my account and I am being charged as follows:
Dish Network HD Package $9.99
VOOM Original 5.00
Access Fee 5.00
DVR Service Fee 4.98
TOTAL $24.97
Now the extra ten bucks a month is not gonna break me but I feel mislead, lied to, and am very disappointed. I feel like I just got screwed by a used car dealer. Like an idiot, I bought the 942. I am seriously considering putting it on eBay and telling Dish where they can stick their service. I can wait til VOOM shows up elsewhere and will never go back to Dish as long as I live.
I asked the CSR, "So my total cost for VOOM will be $14.95 per month, that is it, right?" I was told, "Yes, that is correct." So the VOOM channels are worth $15 a month to me and I went for it.
Now, 4 days later, I go online to check my account and I am being charged as follows:
Dish Network HD Package $9.99
VOOM Original 5.00
Access Fee 5.00
DVR Service Fee 4.98
TOTAL $24.97
Now the extra ten bucks a month is not gonna break me but I feel mislead, lied to, and am very disappointed. I feel like I just got screwed by a used car dealer. Like an idiot, I bought the 942. I am seriously considering putting it on eBay and telling Dish where they can stick their service. I can wait til VOOM shows up elsewhere and will never go back to Dish as long as I live.