- Feb 23, 2006
I called Dish Tech yesterday about my HDCP issue. see http://www.satelliteguys.us/showthread.php?t=93130 2 different times and was amazed with the lack of product knowledge. Their screencaps of the 622 haven't been updated for L4.01 so they couldn't even see the HDMI reset screen. After over an hour explaining my issues and being transferred to a "advanced" tech he took down all my info and said he would relay it to the engineers . When I asked for a call back with some results I was told, sorry but it's not company policy to call back. Seems to my *E would make a little better effort to appease it's customers.