Dish Hopper 4 losing network connection

[delcirose]

I have a Dish Hopper 3, a 4K joey, and a wirelss joey. My hopper keeps needing to have the network connection reset. The hopper 3 is within 12 feet of the internet modem registering around 85 on average internet signal. What in the world is causing this and what can I do about it. This sometimes happens two or three times a day. This is getting old!

 

[david_jr]

Probably need so more info in order to get help. How long have you had your setup, how are things connected, when did it last work right?

 

[MikeD-C05]

I had a wireless connection setup on my hopper 3 for the last year and would often see my internet connection drop out . I finally got smart and ran a wired connection from my computer room through the wall in back of my living room where my tv is. Now I no longer lose my internet connection. Problem is solved.

 

[Jim5506]

When was the last time you rebooted the router?

 

[eddie willers]

I would suspect your router before I would the Hopper. If it is 3 years or older, replace it.

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[KAB]

I would try using another channel on your router. Could be something causing interference.

 

[charlesrshell]

In my Linksys router I use the DHCP Reservation setting for all my DISH products. Keeps the same IP address so the DHCP doesn't fool around handing out different IP addresses.

 

[DWS44]

Off Topic, but might I suggest a mod edit the thread title to correct that "Hopper 4" part? That might be confusing for some since we have had recent posts from folks asking if a "Hopper 4" exists or is coming soon.

 

[Bobby]

It might just need a network refresh: Menu, Settings, Diagnostics, Network, Reset Network...

 

[delcirose]

Thanks to everyone that took the time to post. I started the post referencing a Dish Hopper 3, so not sure how things flipped to something about the Dish Hopper 4, which I know nothing about. My set up uses a MIFI Device from Net Gear subscribed onto the AT&T network. So it is not in a good position to try and tether this device to my Dish Receiver and AT&T does not support tethering at this time. In any case I went in to set up and wiped out and re-installed my MIFI device with it's password again. As of this morning the system seems to be working and not dropping the Joey's out. Perhaps this is the solution, I hope so and I hope that this might help someone else.

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