Dish Hopper and Dish Hopper Plus No Alexa in settings

[telebiker]

I have Dish Hopper and Hopper Plus and also have Alexa Echo. I link the Alex skill to Dish and it asks me to enter the pairing code shown on the TV. I go into Dish Settings and there is no Alexa shown. Not sure what to do.

 

[tanman]

I have Dish Hopper and Hopper Plus and also have Alexa Echo. I link the Alex skill to Dish and it asks me to enter the pairing code shown on the TV. I go into Dish Settings and there is no Alexa shown. Not sure what to do.

I recently also tried (and failed). So I chatted with Dish support on FB.Turns out the instructions on the H3 are outdated.Wasnt that suppose to be one of the benefits of the internet -that we could do away with aper manuals and websites would be instantly updated? Of course we found it costs money to pay some coder to update websites and devices so we just dont bother.
But support did recommend this YT video. I tried it but also have a firestick which heard everything I said so I have no idea if it worked.
Here it is
View: https://youtu.be/ThvDINIjMRg?si=9j7JJUp0tJfGAodS

 

[telebiker]

I recently also tried (and failed). So I chatted with Dish support on FB.Turns out the instructions on the H3 are outdated.Wasnt that suppose to be one of the benefits of the internet -that we could do away with aper manuals and websites would be instantly updated? Of course we found it costs money to pay some coder to update websites and devices so we just dont bother.
But support did recommend this YT video. I tried it but also have a firestick which heard everything I said so I have no idea if it worked.
Here it is
View: https://youtu.be/ThvDINIjMRg?si=9j7JJUp0tJfGAodS

 

[telebiker]

Under settings on Dish there is no Amazon Alexa icon.

 

[tanman]

This is what my Dish settings look like on my H3.

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[telebiker]

This is what my Dish settings look like on my H3.View attachment 188569

Thanks. I have no icon for Amazon Alexa.

 

[tanman]

Thanks. I have no icon for Amazon Alexa.

Time to talk to support. One advantage to doing the FB chat is there is no accent to deal with. Also they didnt try to sell me Boost(which I already have).

 

[telebiker]

Time to talk to support. One advantage to doing the FB chat is there is no accent to deal with. Also they didnt try to sell me Boost(which I already have).

Thanks. I will do that.

 

[WickedStepMom]

I recently also tried (and failed). So I chatted with Dish support on FB.Turns out the instructions on the H3 are outdated.Wasnt that suppose to be one of the benefits of the internet -that we could do away with aper manuals and websites would be instantly updated? Of course we found it costs money to pay some coder to update websites and devices so we just dont bother.
But support did recommend this YT video. I tried it but also have a firestick which heard everything I said so I have no idea if it worked.
Here it is
View: https://youtu.be/ThvDINIjMRg?si=9j7JJUp0tJfGAodS

I've gone into my settings but find NOTHING for Alexa or Google.

 

[Almighty1]

tanman shows the Hopper 3 without the Hopper Plus. The Hopper 3 connected to Hopper Plus has a different screen which for me does not have Amazon Alexa either, probably because with the Hopper Plus connected, the DISH Settings is actually an app on the Hopper Plus.

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[HipKat]

tanman shows the Hopper 3 without the Hopper Plus. The Hopper 3 connected to Hopper Plus has a different screen which for me does not have Amazon Alexa either, probably because with the Hopper Plus connected, the DISH Settings is actually an app on the Hopper Plus.

Not to mention it's literally a Google OS

 

[KAB]

tanman shows the Hopper 3 without the Hopper Plus. The Hopper 3 connected to Hopper Plus has a different screen which for me does not have Amazon Alexa either, probably because with the Hopper Plus connected, the DISH Settings is actually an app on the Hopper Plus.

Yep, I got a Joey 4 (designed to work with H Plus) and no Alexa iconl

 

[HipKat]

Guys,
Android is Google. Google is Android. Android OS and Google TV are the same thing.
The Hopper+ and Joey 4's run Android TV, which is Google's television version of Android.
That means under the hood, you have:

• Linux kernel
• Android framework
• Google TV / Android TV interface
• Google Play Store for TV apps

Alexa is the competition. Google is not going to host their competition.
The old Hopper Carbon UI is NOT Google so that's why Alexa was on there.

 

[Harryhaggle]

Understood. But here's the rub - Google Assistant setup is ALSO missing from the Hopper Plus setup. I'm a paraplegic.and need to use voice controls as much as possible but I can't press a button on the remote to activate Google Assistant. I prefer ALEXA (or ALEXA+) but I have one older google device and will go that route IF they make it available. BTW calling Dish Customer Service is no help- they just say they have no info on if/when there will be an update.

 

[navychop]

Ungood.

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