Dish Hopper 3 H712 Software Update

[reubenray]

brittanygarden

Any updated info on the IR remote issue? Just curious.

Thank you.

Nothing has changed for me. I still have to hold down or push a button several times to get my Harmony 665 remote to work with the H3.

 

[GRB1959]

Nothing has changed for me. I still have to hold down or push a button several times to get my Harmony 665 remote to work with the H3.

Same for me. I have purchased three DIRECTV Gemini Osprey wired streaming devices and the third and final device is scheduled for delivery on Saturday.

At that point I will activate all three devices with DIRECTV Streaming and then cancel my Dish Satellite service. It is a bittersweet moment for me as an 8.5 year customer of Dish, but this IR issue has been going on for 7 weeks now and not even a hint of a resolution from Dish.

Good luck and I hope that Dish eventually sorts this firmware bug out and fixes it for loyal customers who are patient enough to remain a customer.

 

[long_time_Dish]

Nothing has changed for me. I still have to hold down or push a button several times to get my Harmony 665 remote to work with the H3.

Same here. I have to tap View every 15-20 minutes to keep the IR receiver side "awake". If I forget, then after an hour of no IR blasting, I have to tap View anywhere from 5 - 45 times to "wake it up" again.

It's past annoying now and really needs to be fixed. This was never an issue prior to the H711 firmware update...

I've been a Dish sub for 29 years. That degree of loyalty ought to be worth a tiny bug fix.

brittanygarden

 

[brittanygarden]

all - Please see the new thread I posted. I am trying to consolidate information there. Thanks!

 

[rvvaquero]

I'd like to see the actual Hopper remote 54 start working properly again. After the 711 update, it periodically puts the Hopper into suspension by pressing a variety of buttons not intended for that purpose. There's no pattern to it, but sometimes hitting the skip/ff button does it, or pause, or others. Also, it goes to live TV from a recording sometimes. You can return to whatever you were watching by hitting any button to get out of suspension and then sometimes you have to hit recall to return to a recording.

It's just doing crazy stuff on it's own. I'm not the only one here who has reported this.

The 712 update didn't improve on this at all.