I had issues with Dish when I signed up too. I was under the assumption I would get CBS HD from the East Coast based on what the person on the phone said as well as the web site. It turns out I could not; I felt really misled, and called the day after they installed it and demanded they give me CBS HD East. THis was before HD locals were available and most of what I watched at the time was on CBS so I really needed the HD feed so I could use an extra tuner for locals. Anyways, they said it would be illegal to give it to me, etc. I said, ok well then I want to cancel. They couldn't believe it, they said, You just got satellite, and I said, well I thought I was getting CBS HD East and I'm not so I'm going back to cable. Please send an installer out to remove your crap from my roof.
I got transferred three times, ultimately to someone really high-up, "Director of CS" or something. She explained to me it'd be illegal, and I continued to explain well you web site says I get it when I type in my zip code and the person when I ordered said I'd be fine. She said the web site had a bug in it. I said, "Not my problem, please come take the crap off my roof." She then said, "Ok, we can give you access to it if you sign some form, and you pay $129 for them to come out and install an additional dish since CBS HD East is on some special satellite." I said, "Nope, not going to pay for anything extra, I was told I'd be ok with all of this and I'm already paying $199 for the damn receiver. Please come take it all back." She argued for a while and I demanded her refund my money and get the crap off my roof. Finally she said ok we'll pay for the installer and satellite. 1 day later I had CBS HD East, although they sent me a letter 2 years later saying they couldn't legally give it to me anymore.
I now have HD locals, but I have no freaking league pass. I'm month to month now and am awaiting my DTV referral so I can cancel my Dish account. If they still offer the 14 day money back guarantee like I had, you're definitely in the driver's seat. Maybe they'll give you free premiums or make it worth your while to keep. If they give me all premiums and a discount on my bill I'll stay and order broadband, but anything short of that I'm going to DTV. I know it's asking a lot, but I don't care at this point and when I first asked about LP they made me believe it was coming so I wasn't concerned. They've wasted my time and I'm going to go some time without it as I wait for DTV to get installed.
Good luck, keep us posted.
I do recommend using the words, "Get your crap off my roof." That seemed to work well for me and showed a level of seriousness.