Dish online false advertisement

[hajson7812]

I was surfing the dish online on my receiver.
I found free movies, some were sd and some were hd for free.
So i got the movies and watched them, next thing i know i am on the phone.
They charged me for free movies, that i have proof they say free.

Well customer service, said the ones that say hd free are saying free hd for life.
So i asked if that is true i guess the ones that say sd free are advertising sd free for life huh?
They said no, we don't have any free movies, they got all defensive.
So i said well it is what you call false advertisement, i have pictures to prove this.
Give me an email address and i will email them to you.

So they put me on hold then tried to see for themselves on a receiver.
They come back and said they don't see this at all on theirs.
Which is odd, because it has been happening on mine for months.

So here are the pictures if you want to see them..
I hope none of you have to go through this with them.
They offered me coupons for 2 free movies.
I was like why would i want them if you don't offer any free movies?
I took them anyways, just to get them off the phone..

 

[Claude Greiner]

So you got 2 free PPV movies out of the deal, and know that you may be charged in the future of you order a movie that might say Free.

 

[n0qcu]

Yes, those pictures show:
SD free
HD $6.99
1080p $6.99
looks like you need new glasses

 

[Scott Greczkowski]

The HD Free for life are your HD channels, not your HD Pay Per View movies.

 

[m4dh4xx0r]

Which did you order? SD or HD? In your pictures, you only show ones that have SD free. Do you have pictures of ones that are HD free? I've seen a few movies that were SD free and I watched them (in SD) and was not charged.

It's a completely legitimate complaint if you saw one that said HD free and were charged for watching it. (Seeing as this new VOD interface hasn't been out too long, it wouldn't shock me if there were issues with it).

 

[xterra]

Who ever is behind DN advertising is brilliant. He/she sure can scam a lot of money out of customers.

 

[grb]

From your post, it seems that English may not be your first language. However, it appears you know what HD is and it is very clear on your thumbnails that the HD movies are $6.99. I am curious as to why you posted these thumbnails as "proof" that Dish is guilty of false advertising...

 

[Stargazer]

Are these the particular movies that you thought you saw HD for Free on? Or were there different movies that showed HD for Free?

 

[Hall]

...and know that you may be charged in the future of you order a movie that might say Free.

And that's okay ?

 

[whatchel1]

False?

So what was false, as other said what you posted was SD free and 2 types of HD cost 6.99. So I don't see that you were rooked at all. You just ignored the HD 6.99 when you saw the word free.

 

[Slamminc11]

There are some days where I come here and see some threads and am still amazed.

 

[navychop]

Yep. Maybe "(NOT)" needs to be added to the thread title. Or at least a question mark.

 

[Tampa8]

Two minutes of my life I will never get back.

 

[Lphybred]

What receiver is this off of? Sorry I have a 922 and the dish online looks nothing like this, just figured I'd get something out of looking at this thread

 

[Dishman1978]

Show a pic of a free hd movie, both show they charfe for hd.

 

[Micah]

While this thread seems fishy. I have seen and ordered free movies in HD. Oddly enough they would be free in HD and cost in SD.

 

[G Luis]

Well, it does say "Free HD", but more importantly, there is false advertising that we are missing. 1 1/2 is too high.

 

[jbrooks987]

Actually it does NOT say HD Free.

It says: SD Free (3 spaces) HD 6.99 (3 spaces) 1080P 6.99

The spacing makes it obvious that the HD/1080P versions cost $6.99 but that the SD version is free.

 

[sundude90]

When you rented it, it probably rented the HD one.

 

[KAB]

Pilot error, plain and simple.