Dish Program Access Fee billing!!

dummy

Well-Known SatelliteGuys Member
Mar 23, 2007
34
0
I have a VIP 722 DVR that was recently taken in an RV on a road trip. Dish is now billing me a $5 extra "programming access fee" because the unit was not hooked up to a phone line. They say it has "two receivers!"

I cannot fathom their logic here. What difference does it make if the receiver is installed at the address of record or is on the move. Indeed, at the house, TV1 and TV2 can be utilized, while on the road, only one TV is used. Why does Dish think they're getting screwed?

Is there any argument or strategy will help avoid this fee?

Thanks
 

nmfiredawg

Pub Member / Supporter
Pub Member / Supporter
Feb 28, 2007
256
4
yeah needs to be hooked up, if you are taking it camping I would get a 211 or 612 so you don't have to worry about it being hooked up
 

whatchel1

SatelliteGuys Master
Sep 30, 2006
9,098
51
Great High Plains
Anytime a dual tuner receiver is no longer hooked up to either a phone line or the LAN it will have the $5 phone fee per month. That is a charge that anyone will have if there isn't a way for the unit to call home.
 

TNGTony

Unashamed Bengal Fan
Sep 7, 2003
10,041
803
Cincinnati, Ohio, USA
Solution: At lease once a month, plug it into the internet or phone line then press MENU+6+3 click on "Call Out". If there is a call pending, it will call at that point and no dual tuner fee that month.

See ya
Tony
 

Pepper

DVR Addict~Mad Scientist
Supporting Founder
Mar 16, 2004
8,496
1,519
Satsuma, AL
Use "social engineering" i.e. "lie" :)

call them up, say your phone service was not working several days last month (technically "could" be true, you don't know if it was working or not while you were gone), if you're nice maybe they will credit it off for you.
 

dummy

Well-Known SatelliteGuys Member
Mar 23, 2007
34
0
Thanks very much to TNG Tony above! I just followed his advice, my unit "phoned home" and I guess I'm OK for May. I attempted a call out a second time, and as was implied by TNG Tony, the unit responded by saying that no "call out" was pending.
 

ESPN HD... wow!

Can u use Direct dish for Dish Network?

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