OK,
Two part question here.
1. Dish Remote Access is not working for some reason. When I try to access the web page, it says my ViP622 is not connected. I get an IP address from my router when I go through the broadband setup/reset, and I see it on my router. (My SlingBox Solo fried, so I wanted to get the Remote Access working, so this is the first time trying this.) Are there ports that need to be opened or forwarded on the router?
2. My current setup is Dish 500 looking at the 110/119 birds and a wing dish on the 61.5 bird. I own all my equipment - two 301's, a 508, and a ViP622. I did an online chat with Dish about the WHUP615 program and got two answers from their CSR - I needed to lease new receivers that "required" professional installation, then when I said I wanted them mail to me, they said the program didn't apply and I didn't need to do anything. I asked to chat with their supervisor, and when I did, they gave me the same two answers in the same order when I said the same things. I've been a customer for 11+ years and have always done my own installs (have a separate "service" address to get locals). I currently have America's Everything Pack and have decided to drop the two 301's, drop the 508, and drop to the AT250, so I will only have the ViP622. Do I still need the 1000.4 dish/LNB to get just AT250 on the ViP622? I'm stumped as to why they won't just drop ship a dish and let me put it up, and I don't want to lease...
Two part question here.
1. Dish Remote Access is not working for some reason. When I try to access the web page, it says my ViP622 is not connected. I get an IP address from my router when I go through the broadband setup/reset, and I see it on my router. (My SlingBox Solo fried, so I wanted to get the Remote Access working, so this is the first time trying this.) Are there ports that need to be opened or forwarded on the router?
2. My current setup is Dish 500 looking at the 110/119 birds and a wing dish on the 61.5 bird. I own all my equipment - two 301's, a 508, and a ViP622. I did an online chat with Dish about the WHUP615 program and got two answers from their CSR - I needed to lease new receivers that "required" professional installation, then when I said I wanted them mail to me, they said the program didn't apply and I didn't need to do anything. I asked to chat with their supervisor, and when I did, they gave me the same two answers in the same order when I said the same things. I've been a customer for 11+ years and have always done my own installs (have a separate "service" address to get locals). I currently have America's Everything Pack and have decided to drop the two 301's, drop the 508, and drop to the AT250, so I will only have the ViP622. Do I still need the 1000.4 dish/LNB to get just AT250 on the ViP622? I'm stumped as to why they won't just drop ship a dish and let me put it up, and I don't want to lease...
