Dishanywhere shows old Hopper

[vulcanccit]

I recently received a replacement Hopper...both the DishAnywhere app, and the DishAnywhere.com site still show the old receiver. I do not see anyway of changing this, deleting the old name, etc. In fact the old Hopper is not even listed in the "My Equipment" section of MyDish. I hit up the Chat support tonight and they said I would have to call... too tired to do that tonight so I wanted to see if anyone here has an answer.

 

[n0qcu]

It just takes a few days for it to update so wait for a few and you should be good.

 

[dont24]

Same for me last month. Wasn't aware if took a few days. I was able to get it updated in DishAnywhere in a Support chat.

 

[NYDutch]

I recently received a replacement Hopper...both the DishAnywhere app, and the DishAnywhere.com site still show the old receiver. I do not see anyway of changing this, deleting the old name, etc. In fact the old Hopper is not even listed in the "My Equipment" section of MyDish. I hit up the Chat support tonight and they said I would have to call... too tired to do that tonight so I wanted to see if anyone here has an answer.

Did you try logging out and back in?

 

[vulcanccit]

yes sir, both on the app and the website.