Dish'n It Up

[burgerguys]

I've been a Dish customer for a year, but I wanted to upgrade to a Hopper and Joey from my present HD DVR. Previously, Dish had told me it would be a $300.00 charge. I called today and there's a program called Dish'n It Up which allowed me to switch to a Hopper and Joey. Initially they wanted $50.00 for the equipment, but I asked (nicely) and they waived that. There was also going to be a $95.00 install charge (so rediculous!), but the agent said if I signed up for the protection plan at $7.00/month, they would waive the install charge AND I can cancel the protection plan after 4 months. There is an additional $4.00/month charge for the Hopper from my current HD DVR. I also had to renew my contract for 2 years (which is basically one year, since I'm only one year into my initial 2 year contract. BUT, the agent also said I can cancel at any time with a $10/remaining month charge. Combined with the rise in prices next month, my bill will increase (somewhat), but from everything I've read, I think it will be worth the extra cost.

Just wanted everyone to know that the Hopper upgrade is available for less than the $300/charge they've been quoting!

 

[lucky86]

I've been a Dish customer for a year, but I wanted to upgrade to a Hopper and Joey from my present HD DVR. Previously, Dish had told me it would be a $300.00 charge. I called today and there's a program called Dish'n It Up which allowed me to switch to a Hopper and Joey. Initially they wanted $50.00 for the equipment, but I asked (nicely) and they waived that. There was also going to be a $95.00 install charge (so rediculous!), but the agent said if I signed up for the protection plan at $7.00/month, they would waive the install charge AND I can cancel the protection plan after 4 months. There is an additional $4.00/month charge for the Hopper from my current HD DVR. I also had to renew my contract for 2 years (which is basically one year, since I'm only one year into my initial 2 year contract. BUT, the agent also said I can cancel at any time with a $10/remaining month charge. Combined with the rise in prices next month, my bill will increase (somewhat), but from everything I've read, I think it will be worth the extra cost.

Just wanted everyone to know that the Hopper upgrade is available for less than the $300/charge they've been quoting!

The $50 fee sounds like a quote for the original Hopper. The $300 quotes are for the new Hopper with Sling models.

 

[garys]

The early termination fee should be $20 per month remaining not $10, unless they extended due to your current contract which should then be $17 per month.

 

[Scherrman]

That cancelation fee price they quoted you was wrong. When you signed up the rate was $17.50 for every month left on your contract. If you do a Dish N It Up then you would be under a new 24 month contract and would be required to pay the new cancelation rate of $20 for every month left on your contract.

The fees they quoted to you for the upgrade sound accurate and I do not see while so many people feel that the $95 tech visit fee is such a joke. How does anyone make a living without getting paid to do a job?

 

[Yankeeman]

That cancelation fee price they quoted you was wrong. When you signed up the rate was $17.50 for every month left on your contract. If you do a Dish N It Up then you would be under a new 24 month contract and would be required to pay the new cancelation rate of $20 for every month left on your contract.

The fees they quoted to you for the upgrade sound accurate and I do not see while so many people feel that the $95 tech visit fee is such a joke. How does anyone make a living without getting paid to do a job?

Dish really needs to switch this then http://www.dish.com/downloads/legal/DISHn-It-Up-Agreement.pdf?WT.svl=undefined

Prorated by multiplying $10 by the number of months remaining in your term commitment. Maximum cancellation fee is $240.

 

[dare2be]

Dish really needs to switch this then http://www.dish.com/downloads/legal/DISHn-It-Up-Agreement.pdf?WT.svl=undefined

Prorated by multiplying $10 by the number of months remaining in your term commitment. Maximum cancellation fee is $240. View attachment 84610

Being that it clearly says that "this is only a sample", they probably don't have any urgency in updating a sample.

 

[agentc13]

All the DIU contracts I see when having customers sign them (in house DNS tech) are $240 and $10/month.

 

[Yankeeman]

All the DIU contracts I see when having customers sign them (in house DNS tech) are $240 and $10/month.

I know when we did Upgraded said something bout $240 did'nt pay much attention to it though sense not going to cancel.

 

[dare2be]

It does sound reasonable that a new agreement on a re-up would have a lower cancellation cost than a new install.

 

[Yankeeman]

I guess it is $10.00 dollars a month if you upgrade http://answers.yahoo.com/question/index?qid=20110617162516AAXKe8Z

 

[burgerguys]

Finally got my Hopper/Joey installed today. The original installer did not have a Sling-less Hopper so I had to argue with Dish and reschedule the install. As someone mentioned above, the $50.00 fee was for the Hopper without the Sling. Dish waived the $50.00 fee and the install fee ($95.00) if I signed up for a new 2 year contract. The install took about 1.5 hours (one Hopper/one Joey) and at least 20-30 minutes of that was waiting for the software install/update on the Hopper. The paperwork I signed/received said there would be a $10/month charge (up to $240) if I cancelled my 2 year agreement.

 

[KAB]

The paperwork I signed/received said there would be a $10/month charge (up to $240) if I cancelled my 2 year agreement.

Just checked my PDF contract from Hopper install in November. Yep, only $10.00 ETF. Existing customer. Lots of postings about $20.00 lately. Maybe new customers? Again, and again...all depends on WHEN/status you sign.

 

[sethwell]

Just checked my PDF contract from Hopper install in November. Yep, only $10.00 ETF. Existing customer. Lots of postings about $20.00 lately. Maybe new customers? Again, and again...all depends on WHEN/status you sign.

I though it was $20, use to be $17.50, for new contracts and dishnitup was $10.

Sent from my phone using SatelliteGuys

 

[Scherrman]

Here is a picture of the back of the newest Dish brochure that states the current cancelation fee. I just looked at a current Dish 'N It Up contract also and it states $10 per month for every month left on the contract.