DishOnline stopped working

[bmccormi_99]

I've used DishOnline in the past. When I tried to use it today, I get "Processing your Request ..." whenever I go into the next menu. It will just sit there with that message.

If I had a connection problem in the past, I would get a mesage to check that. I was also on dish.sling.com and the connectivity to the receiver worked fine.

I have a 722. Any ideas?

 

[clish1]

I have the same problem tonight. In fact., a number of us had it a few weeks ago. See the thread two down from this , dishonline, network hub issues. Last time, they blamied the ISPs, routers , receivers etc., it turned out to be the filters on their end. It took their engineers to figure it out, It appears to be the same problem. Call customer service and complain.

It will take a while to get itt throught their heads

 

[cummingsje]

I noticed yesterday on my 722K.

 

[dfergie]

Getting a need to connect to the internet with mine... my Directv receiver is hooked to the same switch and works fine...

 

[bmccormi_99]

working now...

Ok, thanks - I saw that thread starting and saw it as a more general connection problem. More information when I went back and re-read.

So, I was prepared to call customer service last night and investigate. I went into DishOnline, and now the "processing your request" shows for just a second or two and the list of shows displays as expected.

The problem is now fixed.

Which brings up another question - Are they ever going to "finish" (work on some more) this idea of DishOnline?

Thanks again,
Bill