DishPlayer 7100 can't get guide

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alipka

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Oct 25, 2003
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SW64 switch feeding a DishPlayer 7100. There is a DISH 6000 in the same room which works fine. The 7100 can't download the guide; it keeps going to the 10 minute download screen for a while, and the home page tells me to go to TV listings to get the guide. I do and the same thing happens again.

I am left with channel numbers in the guide with no channel names, and No Information in the program listings.

I told DISH and they have sent me two more 7100s and another 64 switch (though I think the switch they sent me was DOA). Same problem with the 7100s.

I tried switching the Satellite In cable from the 6000; the same result on the 7100.
 

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