Does Dish offer receiver repair/exchange w/o a commitment?

[jtiner]

I'm wondering if anyone knows whether Dish offers a repair and/or exchange service for receivers for a flat rate or one time fee. The receiver is a 722k that I purchased (not leased). I'm not participating in any new subscriber offers (I'm an old timer; 15 years w/Dish) or the equipment protection plan.
I'm reasonably certain that my intermittent signal loss and receiver reported "LNB drift" is a receiver problem (http://www.satelliteguys.us/dish-te...84-increasingly-frequent-signal-loss-w-o.html), so I'm looking into replacement options. If anybody has had any experience with flat fee advanced replacement from Dish, I'd be interested in hearing about it.
I'm really disappointed that the receiver has failed since it's only been in service 18 months.

 

[Tampa8]

I will caution that link does not actually say replacing the receiver fixed the problem. As always you should be contacting a DIRT member here. They can tell you better than myself, but it might be worth it to get the protection plan first, then have a tech come out. You only have to keep the plan for six months I believe. The DIRT member can tell you about what to expect for cost if you need another receiver.

 

[Haysoos]

If it's reading LO Drift in the system info screen then the problem is the LNB.

Receivers can't cause LO Drift.

 

[dare2be]

Tampa, it's 4 months minimum for the protection plan.

 

[MikeJH@DISH Network]

I'm wondering if anyone knows whether Dish offers a repair and/or exchange service for receivers for a flat rate or one time fee. The receiver is a 722k that I purchased (not leased). I'm not participating in any new subscriber offers (I'm an old timer; 15 years w/Dish) or the equipment protection plan.
I'm reasonably certain that my intermittent signal loss and receiver reported "LNB drift" is a receiver problem (http://www.satelliteguys.us/dish-te...84-increasingly-frequent-signal-loss-w-o.html), so I'm looking into replacement options. If anybody has had any experience with flat fee advanced replacement from Dish, I'd be interested in hearing about it.
I'm really disappointed that the receiver has failed since it's only been in service 18 months.

Since you are having these issues I would recommend a tech coming out to look at your system. Please DM your account or phone number and I can look into this.

 

[3HaloODST]

Tampa, it's 4 months minimum for the protection plan.

Dish's site says 5 months .

 

[dare2be]

Dish's site also had Disney in HD for a long time too.

 

[3HaloODST]

Well on one of my accounts I did an upgrade recently, last Nov., not going to cancel DHPP until exactly 5 months (the 22nd,) not going to risk it .

 

[MattG@DISH]

Well on one of my accounts I did an upgrade recently, last Nov., not going to cancel DHPP until exactly 5 months (the 22nd,) not going to risk it .

It's 120 days now (4 months). If cancelled before 120 days there is a $25 charge to remove it. After 120 days, it is free to remove

 

[Claude Greiner]

So add the protection plan, get your receiver replaced under warranty, and call and cancel it after 4 months.

 

[dare2be]

Dish's site says 5 months .

Dish's site also had Disney in HD for a long time too.

It's 120 days now (4 months). If cancelled before 120 days there is a $25 charge to remove it. After 120 days, it is free to remove

 

[3HaloODST]

It's 120 days now (4 months). If cancelled before 120 days there is a $25 charge to remove it. After 120 days, it is free to remove

https://my.dish.com/customercare/myprogramming/showMyProgramming.do Under A La Carte says 5 months still. Thanks for the heads up, just removed my DHPP . First it was 6 months, then 5, now 4, I'm not complaining though, much better than the other direction . At least Dish isn't like the Telcos that make it nearly impossible to remove "inside wire maintenance."

 

[dare2be]

Do I get a cut of that $6 I saved you?

 

[Jim5506]

Very wiley of Dish. The early termination fee for cancelling the protection plan is $1 more than the cost of 4 months of service, so it's a break even thing to just leave it there and Dish is counting on several of us to forget to terminate it after 4 months - very clever.

 

[3HaloODST]

Do I get a cut of that $6 I saved you?

YTMND - So you get NOTHING! You LOSE! Good DAY sir.

 

[bcbarlow7737]

Use my offers on my dish. You can have any promo offers canceled at the end of the term
Sent from my Windows Phone using Board Express

 

[dan188]

I had to replace a reciver and did not have to extend my contract