DVR Compensation

[hdfxrs]

Anyone know why the DVR compensation stopped working on my whole house system after the most recent "upgrade"? It still works fine on the main DVR unit.

 

[raoul5788]

to Satelliteguys hdfxrs!

What is dvr compensation?

Edit: I found that it's when the dvr backs up a little after fast forwarding. I knew what it is, just not what it's called. I have heard some companies have removed this feature, but since you have one dvr that stills works, that probably isn't it.

 

[hdfxrs]

Apparently Brighthouse has removed the ability to compensate on the remote boxes. I have three and cannot compensate on any of them.

 

[raoul5788]

Sorry to hear that. Of course you can always use the back button after coming out of ff mode.

 

[BHNtechXpert]

Quite the opposite actually...it should work fine. Have you rebooted your boxes since the upgrade?

 

[qwert1515]

Of course you can always use the back button after coming out of ff mode.

It's not the same
I had and liked that feature a lot with Time Warner a while back, but they had to remove it because of a patent lawsuit with TiVo.

 

[hdfxrs]

I have rebooted a number of times. Also had the BH service person out. He said I would have to live with it. Said these things often happen when customer service gets involved in system upgrades.
Don't know what TIVO would have to do with this issue, as the main box compensation still works fine.

 

[BHNtechXpert]

Can you please IM me your modem MAC...I want to review your equipment.

 

[The Insider]

There is a setting i believe on the box where you can turn it off or change the time that it compensates (or at least there was) did you check to make sure some how it did not get turned off.

 

[hdfxrs]

Yes. The settings used to work, but now they have no effect.