I am having trouble getting DVR recordings to load on both Hopper3 and Joey4k. It was initially a problem just on my Joey4k. I had Dish out, they replaced the Joey4k. Then the Hopper3 started doing the same thing. So the tech replaced the Hopper3 as well. The issue has gotten worse since I got the new equipment. Also, since the change the Joey4k will randomly just shut it self off (to where I have to push select to turn back on). Not sure what is going on, but not being able to access recordings is an issue. Chat tech support keeps asking to reset. I have done that several times to no avail. Anyone else run into this?