I'm still using the DVR 510 with America's Everything package. I've had no problems recording movies or sporting events until something changed recently.
While I can still record the movie channels and sporting events, I can no longer control the length of recording, when selecting the event from the guide or regular search menu. I used to be able to have the timer record from either 1 minute before to 1 minute after, or with sporting events, 60 minutes after the scheduled broadcast time, etc. That option is now grayed out for me and I cannot adjust the record time - again, when selecting either movies or sporting events. Episode-based shows still allow me to adjust the recording time.
I've also noticed when selecting a movie or sporting event, the DishPASS option is grayed out too, but when selecting an episode-based show, it is available.
I called DishNetwork and went through all their steps (front panel reset, etc etc), and their only solution was for me to set a manual timer for either the movie or the game, and only then was I able to adjust the record time. That's a serious hassle as opposed to just selecting the event from the guide or search results and setting up the timer. Also, once I do create the manual timer, once the timer recognizes it as a sporting event or movie, it again grays out the options for adjusting the record time, meaning if I want to modify it, I have to delete it, then start all over again.
Has anyone had this problem recently, or perhaps something changed with the policy regarding recording movies or professional/college sporting events? And does anyone have a fix, other than "get a new/upgraded receiver".
Thank you.
-mark
While I can still record the movie channels and sporting events, I can no longer control the length of recording, when selecting the event from the guide or regular search menu. I used to be able to have the timer record from either 1 minute before to 1 minute after, or with sporting events, 60 minutes after the scheduled broadcast time, etc. That option is now grayed out for me and I cannot adjust the record time - again, when selecting either movies or sporting events. Episode-based shows still allow me to adjust the recording time.
I've also noticed when selecting a movie or sporting event, the DishPASS option is grayed out too, but when selecting an episode-based show, it is available.
I called DishNetwork and went through all their steps (front panel reset, etc etc), and their only solution was for me to set a manual timer for either the movie or the game, and only then was I able to adjust the record time. That's a serious hassle as opposed to just selecting the event from the guide or search results and setting up the timer. Also, once I do create the manual timer, once the timer recognizes it as a sporting event or movie, it again grays out the options for adjusting the record time, meaning if I want to modify it, I have to delete it, then start all over again.
Has anyone had this problem recently, or perhaps something changed with the policy regarding recording movies or professional/college sporting events? And does anyone have a fix, other than "get a new/upgraded receiver".
Thank you.
-mark
