EHD Problem - Unsupported Device - Help?

[yaz96]

I have a Maxtor 250gb hard drive in an old CompUSA enclosure. Was working fine until just recently. Now all I get is the 850 error, Unsupported Device. I have tried it on both my 622's and get the same. I have tried all the reboot/power off/unplug suggestions in the other threads, to no avail.
I'm hoping it might be the enclosure and replacing it will get my archived movies back. Yes? No? OR, am I SOL and the drive has gone bad. Any way to test this?

Suggestions??

 

[dfergie]

Have you tried another USB cable first? I have had those go bad and I thought the EHDD was dead... then try the second enclosure...

 

[yaz96]

Wasn't the USB cable.

Any other ideas?

 

[Ddavis]

You could attach to a PC and run the standalone Maxtor/Seagate dianostic program to insure that the drive is working correctly.

 

[DishSubLA]

Also, whenever I connect my external HDD's, I always get the "Unsupported Device" message, but if I wait for a good 30 seconds or so, the message changes to the "Supported Device" message, and it works perfectly. This ALWAYS happens whenever I connect any of them. Try connecting yours again, but wait for several MINUTES and see what happens, and try to access it, anyway.

 

[Smith P.]

I would try another enclosure, because it's not just a box, but a device with a controller (USB to SATA or USB to IDE ) with own IDs and algos.