AndyHDTV said:from a member in my local TWC NYC thread
Amusing reply..dont know who to believe..
I'm glad you are a "loyal" customer and sad that you feel that "time
warner always screws us." it's sad, because we often are trying to do
the right thing for our customers and get blamed, as in this case, for
the greed and abuse of others (like disney/espn).
We are entitled to the espn2hd feed now and want to give it to you at no
additional cost. Short of suing disney/espn, which would take years, we
are trying to negotiate to get it on. Disney is demanding lots of
additional things that will cost you even more money (that's why you
think time warner is screwing you) when all we want is for espn to
delivery what they are already obligated to do.
Still, we are hopeful to add espn2hd this year, regretfully that is
likely to be after the world cup.
mlb said:I've been holding out on dropping TWC hoping that ESPN2HD would be here by the end of the summer... I will almost surely be gone, however, at the end of the summer due to no NFL Network.
Personally, if that e-mail was addressed to me I would have stopped reading at "Time Warner always screws us" and certainly not have replied to his message. It's a 100% no-win situation for him dealing with a customer with that attitude.toadfannc said:Am I the only one to find Dressler's response patronizing and offensive?
The discussion is about ESPN2-HD. The various ESPN channels as well as ESPN-HD are already available on TW.iceturkee said:can't speak for time warner but bright house has espn classic and espn news on their digital tierm with espn hd on their hd pak.
toadfannc said:While it's true that one e-mail won't prompt TWC to make a national carriage agreement, the cumulative effect of thousands of e-mails and calls will force their hand. I feel exactly the same way about ESPN2HD and the NFL Network. If enough of us tell Fred Dressler (Corp VP of Programming for TWC), hopefully they will get the message. I know it's discouraging ... we're loyal to TWC and we get nothing, especially with sports programming. But, you should still e-mail and tell him that you're not satisfied: