Fox Regional Sports Networks Block DISH and Sling TV Customers

[Claude Greiner]

Yes athletes do get too much probably, but the whole blame is the owners who agree to these high contracts. You can't blame the players,if my boss comes in today and says I want to triple your salary, am I going to say I'm not worth it , I just want to keep living paycheck like I do now.

It’s slowly crept up over the years with each one hit wonder wanting more and more money just to say he got the largest contract ever.

It wasn’t too long ago making a million dollars was a big deal.

Just crazy to think some of these MLB teams have a 100-200 million pay roll. In 5 years some of these teams pay out in pay roll enough to purchase the team

 

[rvvaquero]

It’s slowly crept up over the years with each one hit wonder wanting more and more money just to say he got the largest contract ever.

It wasn’t too long ago making a million dollars was a big deal.

Just crazy to think some of these MLB teams have a 100-200 million pay roll. In 5 years some of these teams pay out in pay roll enough to purchase the team

You might buy the Tigers for that price, but I don't know about a major league team.

 

[SamCdbs]

Yes athletes do get too much probably, but the whole blame is the owners who agree to these high contracts. You can't blame the players,if my boss comes in today and says I want to triple your salary, am I going to say I'm not worth it , I just want to keep living paycheck like I do now.

First, of course, no pro athlete lived "paycheck to paycheck" since at least WWII. But, no the owners are in no way responsible. Remember the idiotic collusion case in baseball. Back in the 90s the owners tried to keep costs down. And with NO EVIDENCE WHATSOEVER that any collusion had happened, and disregarding that in a unionized stituaion, collusion is legal, the owners were found guilty and forced to pay billions in damages, which they paid off by expansion $$ which gave us the disfunctional situation on Tampa Bay.

So the owners are d***ed if they do and d***ed if they don't.

The key to sports affordability is the end of sports unions. Unless they want to be like real unions, where everybody in the same job makes the same $$.

 

[ncted]

Neither do I, anymore-

It was once a great channel.

If it wasn't for F1, I would never watch ESPN, although I have been intrigued by the professional corn hole coverage from time to time...

 

[Cheddar_Head]

The key to sports affordability is the end of sports unions. Unless they want to be like real unions, where everybody in the same job makes the same $$.

So much wrong about your post but I will address this one, real unions negotiate working conditions, there is no law requiring a union to negotiate salary, most do but again there is no law requiring unions to negotiate the same salary for all individuals with the same job. Professional athletes' associations have chosen to address working conditions, contract language and rule changes while allowing the individual athlete and their agent to negotiate salary.

 

[osu1991]

If it wasn't for F1, I would never watch ESPN, although I have been intrigued by the professional corn hole coverage from time to time...

Here I thought I was the only one intrigued, when I saw that in the guide one day.

 

[dare2be]

Yeah, I actually watched part of a Corn Hole championship when I briefly had the National Action pack on one day for another program.

 

[comfortably_numb]

Yeah, I actually watched part of a Corn Hole championship when I briefly had the National Action pack on one day for another program.

Was that when they do their annual switch to "ESPN 8 The Ocho" for a day?

 

[dare2be]

Was that when they do their annual switch to "ESPN 8 The Ocho" for a day?

Ha, no.

The rare time when one of my teams was playing on national TV.

 

[jaredbo]

Has anyone else had any luck receiving any further compensation from Dish regarding this dispute? I was given a $40 one time credit 2 weeks ago from a loyalty specialist when the channels initially were taken off the air. That person specifically told me to call back if the channels were not back up in 2 weeks and Dish would authorize additional compensation, this was even notated on the account I’ve been told. I’ve now called back at the 2 week mark and have been treated horribly by 2 loyalty specialists. They both had said that Dish is no longer offering anything more than a $3 credit to customers and wanted to know if I wanted to cancel my account. Unfortunately, I entered into a price lock contract in May (when the FSN channels were still available), they do not appear that concerned that I’m calling about this dispute and really seem to be encouraging me to cancel my account with them. Anyone else having this same experience? I’ve been a Dish customer for 14 years.....seems like they would want to honor what they are telling people (additional compensation), would treat their customers much better, and certainly wouldn’t be suggesting that customers close their accounts? Am I missing something here?

 

[DISH Support]

Has anyone else had any luck receiving any further compensation from Dish regarding this dispute? I was given a $40 one time credit 2 weeks ago from a loyalty specialist when the channels initially were taken off the air. That person specifically told me to call back if the channels were not back up in 2 weeks and Dish would authorize additional compensation, this was even notated on the account I’ve been told. I’ve now called back at the 2 week mark and have been treated horribly by 2 loyalty specialists. They both had said that Dish is no longer offering anything more than a $3 credit to customers and wanted to know if I wanted to cancel my account. Unfortunately, I entered into a price lock contract in May (when the FSN channels were still available), they do not appear that concerned that I’m calling about this dispute and really seem to be encouraging me to cancel my account with them. Anyone else having this same experience? I’ve been a Dish customer for 14 years.....seems like they would want to honor what they are telling people (additional compensation), would treat their customers much better, and certainly wouldn’t be suggesting that customers close their accounts? Am I missing something here?

This is definitely not the type of experience that we would want you to have, and thank you for providing your feedback. We appreciate you for allowing us to be a part of your home for 14 years, and we would absolutely hate to see you leave the DISH family. The negotiation process can be frustrating. While we do not have an exact date as to when the channels will return to the channel lineup, an agreement can be reached at anytime. We definitely want you to get the proper support. We're not able to make changes through Satellite Guys at this time, but you can reach out to our Chat teams by clicking this link: Direct Chat. We have agents ready to assist with any account changes. --Trisha R.

 

[Claude Greiner]

Has anyone else had any luck receiving any further compensation from Dish regarding this dispute? I was given a $40 one time credit 2 weeks ago from a loyalty specialist when the channels initially were taken off the air. That person specifically told me to call back if the channels were not back up in 2 weeks and Dish would authorize additional compensation, this was even notated on the account I’ve been told. I’ve now called back at the 2 week mark and have been treated horribly by 2 loyalty specialists. They both had said that Dish is no longer offering anything more than a $3 credit to customers and wanted to know if I wanted to cancel my account. Unfortunately, I entered into a price lock contract in May (when the FSN channels were still available), they do not appear that concerned that I’m calling about this dispute and really seem to be encouraging me to cancel my account with them. Anyone else having this same experience? I’ve been a Dish customer for 14 years.....seems like they would want to honor what they are telling people (additional compensation), would treat their customers much better, and certainly wouldn’t be suggesting that customers close their accounts? Am I missing something here?

Since when is a regional sports network worth $40 every 2 weeks?

You should be lucky they even agreed to give you that.

A credit for a missing RSN should be anywhere from $5 to $13/mo.

If your not happy, then leave.

It really gets to the point with these providers, where does it get to the point where it’s not worth having you as a customer.

It’s like Directv finally putting an end to the endless credits they are issuing some customers.

There are many customers who always have to be on a promotion and always have to get a discounted rate. It’s at the point where I have quoted a promotional rate with Comcast for example and was flat out told our rates are too high.

The rates where not too high, rather the customer has not experienced paying regular rates for anything.

What good does it do Dish, Directv, Comcast to keep providing discounts and credits just to keep you as a customer.

Heaven forbid you should need a free service call, and already getting $50 off your bill.

At what point is the provider supposed to make a profit?

 

[ChadT41]

That’s already in the process with almost all the providers. The game is holding out the longest so the others look bad. That may explain some of why people are not liking Directv right now. It’s unsurprising how many people say the stupid, very stupid, comment of “ever since ATT took over, there have been no more credits. Directv used to give us more credits”... yes Karen, and it was a failing system and still is a failing system that needs corrected. Too many people abuse the system, and then bitch about price increases. There are some on this bird that do that. It’s ok to ask for credits, but please don’t feel entitled, and if you’re going to leave, just leave. You’re not actually that special. I wish TV companies treated customers the way electric companies do...

 

[comfortably_numb]

I wish TV companies treated customers the way electric companies do...

Most vendors (aside from utilities) work from a retention philosophy now. It's easier (and cheaper) to take care of the customer who complains than to offer the service inexpensively for all. Directv moved away from a retention model and people weren't expecting it.

I spend a large amount of time at work negotiating with vendors. Almost all of them work from a retention model.

It's to the point where we ask a CSR "I need you to move down to the bottom of your script. That's where we are price-wise."

My point is that people are not used to a tv carrier NOT working from a retention model.

It's not that people are entitled to a discount; that's the way the model always worked.

Take the Kansas City Star for example. Every six months they send us a bill for $358. I have to call and negotiate it back down to $200. That's part of my job. Only a fool would NOT try to negotiate the best deal for themselves or their company.

 

[dare2be]

Since when is a regional sports network worth $40 every 2 weeks?

You should be lucky they even agreed to give you that.

A credit for a missing RSN should be anywhere from $5 to $13/mo.

If your not happy, then leave.

It really gets to the point with these providers, where does it get to the point where it’s not worth having you as a customer.

It’s like Directv finally putting an end to the endless credits they are issuing some customers.

There are many customers who always have to be on a promotion and always have to get a discounted rate. It’s at the point where I have quoted a promotional rate with Comcast for example and was flat out told our rates are too high.

The rates where not too high, rather the customer has not experienced paying regular rates for anything.

What good does it do Dish, Directv, Comcast to keep providing discounts and credits just to keep you as a customer.

Heaven forbid you should need a free service call, and already getting $50 off your bill.

At what point is the provider supposed to make a profit?

Because due to the content owners, the regular rates are too high. Consumers aren't going to bend over and take it anymore. I haven't paid regular rates for internet to Comcast for years now, getting one year-long promotional rate after another. If consumers don't fight back against this bloated system, the bloat will continue to grow out of control. No wonder cord cutting has gained so much traction.

 

[ChadT41]

Most vendors (aside from utilities) work from a retention philosophy now. It's easier (and cheaper) to take care of the customer who complains than to offer the service inexpensively for all. Directv moved away from a retention model and people weren't expecting it.

I spend a large amount of time at work negotiating with vendors. Almost all of them work from a retention model.

It's to the point where we ask a CSR "I need you to move down to the bottom of your script. That's where we are price-wise."

My point is that people are not used to a tv carrier NOT working from a retention model.

It's not that people are entitled to a discount; that's the way the model always worked.

Take the Kansas City Star for example. Every six months they send us a bill for $358. I have to call and negotiate it back down to $200. That's part of my job. Only a fool would NOT try to negotiate the best deal for themselves or their company.

I did mention that there is no problem asking for a credit. Where the issue lies is the abuse. The customers who feel entitled. Like i said, if you’re going to leave after being told no, then just leave. You’re not as special as you think. This is not directed at you, btw. This was to the general public.

 

[HipKat]

Since when is a regional sports network worth $40 every 2 weeks?

You should be lucky they even agreed to give you that.

A credit for a missing RSN should be anywhere from $5 to $13/mo.

If your not happy, then leave.

It really gets to the point with these providers, where does it get to the point where it’s not worth having you as a customer.

It’s like Directv finally putting an end to the endless credits they are issuing some customers.

There are many customers who always have to be on a promotion and always have to get a discounted rate. It’s at the point where I have quoted a promotional rate with Comcast for example and was flat out told our rates are too high.

The rates where not too high, rather the customer has not experienced paying regular rates for anything.

What good does it do Dish, Directv, Comcast to keep providing discounts and credits just to keep you as a customer.

Heaven forbid you should need a free service call, and already getting $50 off your bill.

At what point is the provider supposed to make a profit?

Your first sentence took the words right out of my mouth. Actually Claude, this whole post takes the words right out of my mouth. I’m all about customer service but when people have to have freebies and discounts all the time, I applaud the effort but frown on the complaints when they don’t get their way.

The $40 credit, by the way is a pretty standard one time deal. It’s the same thing I got when I called to lower my bill in May.

 

[comfortably_numb]

I did mention that there is no problem asking for a credit. Where the issue lies is the abuse. The customers who feel entitled. Like i said, if you’re going to leave after being told no, then just leave. You’re not as special as you think. This is not directed at you, btw. This was to the general public.

Yes absolutely a customer can and should leave if they think they can find a better deal. And they might be able to to; it's all situational and based on what they need

 

[dare2be]

Where the issue lies is the abuse. The customers who feel entitled. Like i said, if you’re going to leave after being told no, then just leave. You’re not as special as you think.

It's not about entitlement, it's about fighting against oligopoly prices that have gotten out of control. I applaud Dish taking a stand in that regard, but the consumer should be the primary benefactor in that endeavor.

 

[JSheridan]

It's not about entitlement, it's about fighting against oligopoly prices that have gotten out of control. I applaud Dish taking a stand in that regard, but the consumer should be the primary benefactor in that endeavor.

Oligopoly, now that's a ten dollar word if I've ever seen one. Had to look that one up.