Free DVD Player

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RIRWIN1983

Thread Starter
SatelliteGuys Pro
Oct 22, 2005
543
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Has anyone ever gotten that free portable dvd player "gimick" that directv was pushing a few months back? i signed up jan7/8th and have never gotten it, the csr's say that see that they got the paperwork back in feburary and i shoud be getting it soon. well its been another 3 months and still nothing, what do you guys think are my chances of calling retention and prying a free dvr (i own) out of their hands?
 

bigmarkhd

SatelliteGuys Family
Jan 30, 2005
69
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I got mine in not to long after i signed up. you had to be particular with your paperwork and do everything perfect to get it. Its just like a rebate and how you have to jump through hoops to get something back. I ectually thought it was a nice player for being free. only drawback was the 5 inch screen but otherwise it came with alot of extras like plugs to plug into a tv and use it as a stand alone dvd player and headphones and its also reversible and works like a tablet... not a bad deal
 

vgsantiago

SatelliteGuys Family
Apr 27, 2006
99
0
San Diego
RIRWIN1983 said:
Has anyone ever gotten that free portable dvd player "gimick" that directv was pushing a few months back? i signed up jan7/8th and have never gotten it, the csr's say that see that they got the paperwork back in feburary and i shoud be getting it soon. well its been another 3 months and still nothing, what do you guys think are my chances of calling retention and prying a free dvr (i own) out of their hands?

That's a long time for sure. I joined in late April and sent in 3 seperate rebate forms.

1. Free DVD Player
2. $100 rebate (HD receiver)
3. $150 rebate ($10 off for 15 months)

I received the $100 rebate within 2 weeks of sending it in. I was @party. Never had rebates go that fast. So I'm expecting the DVD player to be the same way. It's been 4 weeks. THey say 6-8 weeks. I hope I don't get screwed.

It's good they said they got it, but....
 

RIRWIN1983

Thread Starter
SatelliteGuys Pro
Oct 22, 2005
543
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Jhon69 said:
Got mine today 5-24-2006.I'm impressed it's a off brand but it has more features
than my RCA DVD player and plays good plus that other thing,it's Free!!!


yea, but when did you send it in?
 

RIRWIN1983

Thread Starter
SatelliteGuys Pro
Oct 22, 2005
543
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who/what dept should i call and what is their number and how should i aproach it
 

Jhon69

SatelliteGuys Pro
Mar 19, 2006
3,472
91
Central San Joaquin Valley,CA.
I'd just call 1-800-494-4388 sorry it's the only number I know.Tell them your story
tell them you're upset which you are that they haven't followed thru with their
promise of a Free Portable DVD Player and it's been x amount of weeks and see
what they say.Personally I wouldn't ask for anything let them offer you also can tell them that you're a new customer and this sure doesn't look good for their customer service.If you still get nowhere tell them you'd like to speak to a manager.Good Luck!
 
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