Bear with me folks, as I'm new to this forum. I had a Hopper 3 installed at my house about 4 months ago. After initially working pretty well the darn thing is freezing up practically every day. I unplug the device and eventually it gets up and running again. After recent unpluggings I briefly get messages that DVR recordings are unavailable. Eventually the DVR recording do become available, but I'm tired of these interruptions. I'm a long time DISH customer and I don't want to leave, as their Picture in a Picture function enables me to watch sports while my wife enjoys shopping channels. I look forward to your ideas.