Game Finder listing games on channels not subscribed to

Jim S.

Jim S.

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When someone asks you if you're a god, you say yes
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We only started using it recently, so maybe this isn't new behavior, but it certainly doesn't seem like correct behavior. We have Game Finder set for New York Yankees games, and we've set the "only available games" option so we don't get listings for blacked-out games. Nevertheless, tonight it tried to tell us we could watch a game on one of the MLB Extra Innings channels -- which we don't subscribe to. The channels do show up in the guide, and if we click on the game that it said was available, we get the same message that we would get if it was a blacked-out channel, not an unsubscribed channel. So, which genius at Dish is responsible for this?
 
HipKat

HipKat

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It's always been that way. I go through that with Sabres games every year. Set a recording and get 3 hours of a screen telling me to Subscribe to NHL Ticket, or whatever Dish calls it
 
Jim S.

Jim S.

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When someone asks you if you're a god, you say yes
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Jan 2, 2006
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Unbelievable. I can understand wanting to try to sell the channels, but they should at least get the error messages correct!
 
HipKat

HipKat

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Aug 25, 2017
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I have to think Game Finder is just a generic app not associated with subscribed programming
 
Jim S.

Jim S.

Thread Starter
When someone asks you if you're a god, you say yes
Lifetime Supporter
Jan 2, 2006
5,497
1,007
FN11od
But yet it's got the switch to exclude blacked-out games.

I suspect that it's the inclusion of the non-subscribed channels in the guide that's the problem. With my 622, if non-subscribed channels were shown in the guide they were shown in a different color to indicate that. This doesn't seem to be the case with my HWS. I honestly can't remember if it was ever that way before the accursed CUI, but I wouldn't be surprised if it was...
 

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