Getting D* installed tomorrow (1 Viewer)

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mlb

SatelliteGuys Pro
Nov 22, 2005
1,027
0
Kettering, Ohio
The CSR said they could not add the AM21s to my order and that he would add it to the notes on my order that I would need them for my locals in HD. I'm guessing that means I won't get them installed with my HD-DVRs tomorrow, but I thought maybe you guys could let me know if this is standard practice.

Does the installer have them on their truck and can then bill me for them? Will I have to call up D* and order them? Should I order them from a 3rd party?

Thanks for the help!
 
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Rey

@ your service
Supporting Founder
Feb 8, 2008
26,896
560
Florida
you shouldn't worry about this because hooking the am21 is very very easy. you'll be fine. ;)
 

vyachts

New Member
Oct 4, 2005
2
0
I had the same situation last week. I couldn't order the AM21 until after my new HR21 was installed. I called back the next day, ordered it through a CSR at no charge, and she said I would receive it in a few days. Sounds pretty easy to install.
 

rad

Supporting Founder
Supporting Founder
Lifetime Supporter
Sep 7, 2003
10,537
4,140
Dripping Springs, TX
you shouldn't worry about this because hooking the am21 is very very easy. you'll be fine. ;)

Yea, the install is as easy as it can get.

- Remove the power cord from the HR21
- Connect the supplied USB cable from the AM21 to the HR21's USB port
- Connect the supplied pigtail power cord from the AM21 to the HR21's power port
- Plug in the power cord you removed from the HR21 into the AM21's power port
- Hit the power on button on the remote or the HR21, both the AM21 and HR21 will power on

After the box completes its bootup go to the setup menu and you'll now see a Sat & Antenna option, go to the Antenna setup and follow the on screen prompts for adding your zip code and selecting what ATSC channels you want the box to receive. Once done don't forget to edit your favorites list to add the ATSC channels. Enjoy!
 

atp1313

SatelliteGuys Pro
Mar 1, 2005
1,094
0
Goose Creek, SC
So if the USB port is "open" for the HR21, is there any value in attaching anything else via USB to this model? I only have the HR20, so it wouldn't serve me any purpose, but still curious.
 

mlb

SatelliteGuys Pro
Nov 22, 2005
1,027
0
Kettering, Ohio
I figured it was easy... wasn't worried about that. I just wanted it installed right away.

vyachts, how'd you get it for free? Anything you said specifically to get it free?
 

vyachts

New Member
Oct 4, 2005
2
0
I figured it was easy... wasn't worried about that. I just wanted it installed right away.

vyachts, how'd you get it for free? Anything you said specifically to get it free?
When I placed the original order, and then the follow-up AM21 call, I told them that I didn't think I should be losing my OTA channels just because I'm switching boxes. When she placed the order, she said that there would be no charge. Not sure if she did that or if it just comes up that way as part of the HD swap-out. Good luck!
 

gadgtfreek

SatelliteGuys Master
May 29, 2006
22,105
862
Lower Alabama
The new mpeg 4 stuff like Hist and A&E for example seem sharper to me. Guy like Dfergie who have both seem to confirm.

The Mpeg2 stuff like ESPN looks liek crap on both, good news is the MPeg2 stuff on D* is going Mpeg4 this week!
 

grydlok

Vuvuzela Horns
Pub Member / Supporter
Aug 11, 2004
2,519
0
Richmond,VA
The CSR said they could not add the AM21s to my order and that he would add it to the notes on my order that I would need them for my locals in HD. I'm guessing that means I won't get them installed with my HD-DVRs tomorrow, but I thought maybe you guys could let me know if this is standard practice.

Does the installer have them on their truck and can then bill me for them? Will I have to call up D* and order them? Should I order them from a 3rd party?

Thanks for the help!

Nope not in the truck. 100% self install including your OTA coax from your antenna.
 

Rey

@ your service
Supporting Founder
Feb 8, 2008
26,896
560
Florida
I'll let you know what I think side by side tomorrow. Scheduled for 8-12 for an install. Hopefully they show.

you might be pleasantly surprised and receive a call at 8am sharp
 
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