Glitches/Freezes on Joey

P

PianoPlayer07

Thread Starter
SatelliteGuys Family
Apr 19, 2012
36
6
Tennnessee
So for some reason, whenever I try to watch TV via the Joey in the bedroom, there are LOTS of random freezes/glitches when watching both live and recorded shows. I've already tried some of the basic troubleshooting steps, including resetting both the Hopper and Joey, checking connections, etc. There have been no changes to the system recently, and this issue only occurs on the Joey. The MoCA status in system diagnostics is showing red bars. This is an original Hopper setup with one Hopper and one Joey. Everything is connected hardware via coax. Any suggestions?
 
P

PianoPlayer07

Thread Starter
SatelliteGuys Family
Apr 19, 2012
36
6
Tennnessee
Also, tasks like loading DVR folder, guide info, and other operation tasks are sometimes very slow on the Joey as well.
 
Last edited:
Bobby

Bobby

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Just for jeepers, have you tried unplugging your Hopper for a minute and then replugging it back in?
 
P

PianoPlayer07

Thread Starter
SatelliteGuys Family
Apr 19, 2012
36
6
Tennnessee
Yup! Same for the Joey as well. Under the whole-home setup menu it is showing bad MoCA for the link between the Hopper.
 

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