Noticed that 5 recordings over the last week have disappeared. Did a hard reboot (power) and 1 more disappeared. Anyone else seeing this? Figured the HDD is probably dying, I've had this H3 for at least a few years now. Decided to do chat to hopefully have a less stressful interaction... yeah no. Agent had me see if it was in the trash, and then do a system check. HDD shows passed. Next, agent says it won't record if > 97% full. I'm at 17%. Then they had me check the timer to make sure it was a DVR timer. The next suggestion (my personal favorite): Just record it again. Set a new timer. Yeah, that'll work for a show that is in season with no reruns. Finally, it must be a one time occurrence (even though I've explained it happened multiple times this week), so they'll note my account and "send a technical report". Then if I get a pop up about HDD failure, they'll know. I asked what if I never get a HDD failure message? They'll replace, or send a tech. After some pointless arguing with the rep, I finally gave up and disconnected. Really Dish? Your customer service has gotten this bad??