I have slowly downgraded my service over the years and eliminated all movie channels due to cost. After last night's update, now I cannot play back some of my older recorded DVR movies (like Tangled that was recorded from Starz). I had had this problem with playback from the Joey, and after countless hours and tech support they could not figure this issue out 1.5 years ago, so I just left it and figured at least I could watch my recordings from the Hopper. Now it will not play from the Hopper (and we did watch it only a few days ago without a problem). Not all recordings are affected, I have some HBO shows that do play without a problem. Has anyone else had an issue with this and can this be fixed?
Having a DVR Playback issue--"Cannot playback because subscription has not been purchased" error
- Thread starter MrsJerseyJets
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WELCOME TO THE NEW SERVER!
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While the new server is online Scott is still working on the backend including the cachine. But the site is usable while the work is being completes!
Thank you for your patience and again WELCOME HOME!
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Known issue. They haven't fixed it yet. No idea when, it doesn't seem to be a high priority, and it doesn't affect everyone.
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