HBO problem on Dish..

G

glubfish

Thread Starter
SatelliteGuys Family
Original poster
Dec 7, 2005
35
8
I was having problems yesterday with having the ad type HBO app instead of the non--ad HBO app that I'm paying for through Dish. There is a price difference between the two. I called Dish tech support to ask what was happening and the tech support person didn't even know there was an app for HBO. He wanted to argue that there was no such thing. I finally asked to speak to a supervisor that told me that HBO started only offering the HBO with ads as of two weeks ago. I asked the supervisor if she were sure this was the case and she told me she was. I then called HBO directly to confirm this and they told me she didn't know what she is talking about. In case any other folks are misinformed by Dish support I thought I should post this. I did get the ad free HBO working again. I had to reset my HBO through the computer and then go back and log in again on the app on my TV. I suspect there may have been an authorization problem somewhere. Anyway, it is not true that HBO now only offers the ad enabled HBO.
 
joegr

joegr

SatelliteGuys Pro
Oct 8, 2010
327
320
Gulfport
HBO Max stopped working on both of my FireSticks. It said that my subscription through Dish had expired. I had to sign out of both, and go back though the whole authorization thing with a PC for both.
 
  • Like
Reactions: edisonprime and charlesrshell
cns2782

cns2782

DISH Technical Operations
Staff member
Pub Member / Supporter
Sep 9, 2019
27
51
Christiansburg VA
I sent you a DM about this Glubfish. If anyone else is seeing this error, could you please take a screenshot form the app and send to me in a DM?
 
  • Like
Reactions: charlesrshell
O

odbrv

SatelliteGuys Pro
Pub Member / Supporter
Nov 21, 2004
1,038
321
Lubbock, Tx
A couple of weeks ago HBOMAX stopped working. I got the message that Dish was not allowing the app on both my Roku's , LG Smart TVs , and laptops. I had to call HBOMAX and they walked me through the setup for using Dish as my provider. All the Dish HBO channels were active.
 
  • Like
Reactions: charlesrshell
Tampa8

Tampa8

Supporting Founder - I'll stand up and say so
Pub Member / Supporter
Lifetime Supporter
Sep 8, 2003
18,162
7,817
Tampa/Eastern Ct
I was having problems yesterday with having the ad type HBO app instead of the non--ad HBO app that I'm paying for through Dish. There is a price difference between the two. I called Dish tech support to ask what was happening and the tech support person didn't even know there was an app for HBO. He wanted to argue that there was no such thing. I finally asked to speak to a supervisor that told me that HBO started only offering the HBO with ads as of two weeks ago. I asked the supervisor if she were sure this was the case and she told me she was. I then called HBO directly to confirm this and they told me she didn't know what she is talking about. In case any other folks are misinformed by Dish support I thought I should post this. I did get the ad free HBO working again. I had to reset my HBO through the computer and then go back and log in again on the app on my TV. I suspect there may have been an authorization problem somewhere. Anyway, it is not true that HBO now only offers the ad enabled HBO.

Good post I bet it will help someone. I am in shock DISH CSR's were clueless.

1651376975871
 
  • Like
  • Haha
Reactions: joegr and charlesrshell

Similar threads

worstman1
Replies
10
Views
744
BarnRat
B
E
Replies
10
Views
1K
jerryez
jerryez
Kali05
Replies
1
Views
484
MikeD-C05
MikeD-C05
navy8ball
Replies
3
Views
788
pattykay
pattykay
M
Replies
19
Views
2K
Miner
M

Users Who Are Viewing This Thread (Total: 0, Members: 0, Guests: 0)

Who Read This Thread (Total Members: 1)

  • glubfish
Top